Activity › Forums › Salesforce® Discussions › What is the difference between queue and public group in Salesforce? Salesforce® Discussions What is the difference between queue and public group in Salesforce? Posted by Marziya on September 24, 2020 at 3:30 PM What is the difference between queue and public group in Salesforce? Anjali replied 5 years, 8 months ago 3 Members · 2 Replies 2 Replies Manish Member September 24, 2020 at 3:39 PM You can refer link: https://www.infallibletechie.com/2012/12/difference-between-queue-and-public.html [adinserter block='9'] Anjali Member September 25, 2020 at 10:38 AM Public Group is kind of team or group of related users, this will help to share the data. Queues are typically used when you want to assign a record to a bunch of users. Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me