Discussions tagged with 'Computer Telephony Integration' Himanshu What sre CTI functionalities and capabilities? Utsav replied 9 years, 6 months ago · 2 Members · 1 Post Salesforce® Discussions Himanshu What is web telephony integration? Utsav replied 9 years, 6 months ago · 3 Members · 2 Posts Salesforce® Discussions Naman What are call center channels? Gourav replied 9 years, 6 months ago · 2 Members · 1 Post Salesforce® Discussions Viewing 1 - 3 of 3 discussions