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Preparation for Unplanned Downtime in Salesforce
Get Ready for Impromptu Downtime As a framework blackout is more a matter of when as opposed to in the event that, IT and business…

Introduction of Call Center Computer Telephony Integration | Salesforce Guide
In this blog, we are going to discuss call center integration. Computer Telephony Integration with Salesforce. CTI, or Computer Telephony Integration, is the practice of…

How and When to Use These Four Salesforce Automation Tools
One of the reasons that Salesforce has become the No. 1 CRM in the world (by twice its nearest competitor) is the power it puts…
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A Step-by-Step Guide to Scheduling Policies in Salesforce Field Service | AblyPro Webinar
Salesforce Field Service is a comprehensive platform for scheduling policies and optimization tools, to manage field service operations more efficiently. It provides real-time intelligent scheduling…
SQL Row_Number - Salesforce Marketing Cloud Functions in 5 minutes
Cameron Robert shows how to use the Row Number (Over Partition By) SQL function in Salesforce Marketing Cloud. The SQL Row Number function can be…
What is Salesforce | Salesforce Training Videos For Beginners | Salesforce Tutorial
This Salesforce Training Video will help you an introduction to Salesforce Administrator and Platform App Builder Certification Training course offered by Simplilearn. By end of…
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Why Integrate Your Pardot Account with Salesforce?
Salesforce Sales Cloud is primarily a sales tool while Pardot is a marketing automation platform. Both are designed to increase sales and maximize efficiency for…

5 Roadblocks That Undermine Innovation — and How to Avoid Them
Here is an infographic of the five stumbling blocks that can get in your team’s way, along with tips to minimize their business disruption and…

Salesforce Service Cloud for Better Customer Service
Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…