Michael Donald
IndividualPopular Salesforce Videos
What are Queues in Salesforce? | A Salesforce Video Tutorial
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in Salesforce Admin
Queue is useful for load management and it is most useful for the object like leads and cases for managing the work in a better…
Salesforce Einstein Keynote: Meet Your Smart CRM Assistant
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Salesforce Einstein is your smart CRM assistant, making your employees smarter and your customers happier. With Einstein, everyone has an AI-powered assistant to help them…
Securing Salesforce Access with Multi-Factor Authentication
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in Salesforce Security, Salesforce Training
It's important to implement strong security measures to protect your business and customers. One of the simplest, most effective ways to help prevent unauthorized account…