chanchal kumar
IndividualPopular Salesforce Blogs
How Salesforce Can Drive Consumer Engagement?
Blog
in Salesforce
With the rise in popularity of digital ecosystems, communication channels have drastically evolved, and along with it, customer expectations have significantly changed as well. This…
The Backbone of Customer Service: Mastering Case Management in Salesforce Service Cloud
Blog
in Others
In the dynamic world of customer service, efficiency and organization are paramount. Every interaction, every query, and every issue needs to be tracked, managed, and…
Artificial Intelligence in Salesforce Einstein - An Overview
Blog
in AI and ML, Salesforce
To begin with artificial intelligence, it is the branch of computer science that focuses on the development of machine intelligence which makes machines work like…
