In this article, we will discuss Einstein Chatbot and consider Omni-Channel, Lightning Knowledge Base, Embedded Service Deployment, and more. The first point to note: this…
The restrictions during the COVID-19 quarantine boosted the growth of digital communication. Instead of interacting face-to-face, vendors are now reaching customers through messages and emails.…
If you want to set up the Einstein bot, first you have to connect chat implementation or message channel. For chat implementation, you must check…
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