Business success is closely tied to excellent customer experience. This is not new, but in the era of heightened expectations and instant gratification, companies feel…
Leads are potential customers who have shown interest in a company’s product or service. Converting leads into paying customers is a critical step in the…
Back when the Salesforce Certified Administrator certification was released, in around 2008, there were very few resources out there to pass certification. I’m proud to…
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