Businesses are increasingly using messaging as their primary channel for customer communication. Each week, more than a billion users connect with a business account using…
It is easy to see why so many contact centre managers are becoming more frustrated. Not only are they forced to reduce costs, but they're…
Strong customer relationships are more vital than ever. The volume and nature of internet commerce and increased client demands make establishing and maintaining those ties…
Information gathering and sharing are made easy and interactive with Typeform. It is a web-based platform that enables you to build anything from apps to…
Salesforce develops and maintains customer relationship management (CRM) software that helps firms breakthrough technology boundaries across departments, giving them a holistic view of their customers…
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