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Activity › Forums › Salesforce® Discussions › Difference Between Inbound and Outbound Web Service in Salesforce › Reply To: Difference Between Inbound and Outbound Web Service in Salesforce

  • Anjali

    Member
    September 30, 2020 at 6:45 AM

    Inbound means that other applications make calls to ServiceNow's REST API to get information from SN, or create/update records. Outbound means that ServiceNow makes calls to other applications' REST API to get information from the other application or create/update records.