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Syncing Knowledge-Base Articles From Zendesk to Salesforce
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in Salesforce
Zendesk and Salesforce are two of the most widely-used platforms for storing knowledge bases. While there are multiple benefits of having a knowledge base, it…
4 Financial Service Trends for Businesses and FSIs | Salesforce Financial Services Cloud
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in Salesforce, Salesforce Cloud Platform
Digital adoption has increased in the past few years, especially across banking, insurance, and wealth management segments. It has shown a steady growth despite the…