There are many disadvantages of Salesforce:

• Expensive.
• You have to pay for add-ons to get the most out of the software.
• Configuration and setup is complex and time-consuming.
• Cluttered interface makes navigation and simple tasks unnecessarily complex.
• The learning curve never seems to end.
• Customer support has a poor reputation.
• Dependence on the internet

Despite these potential disadvantages, Salesforce remains one of the most popular and widely adopted CRM platforms globally. Many organizations find the benefits it offers in terms of streamlined sales, marketing, and customer service processes to outweigh the drawbacks.