Salesforce - Global Leader in CRM

Salesforce is the #1 cloud-based customer relationship management (CRM) platform that is widely used by businesses of all sizes. It has over 150,000 customers in over 100 countries. The company has a strong focus on customer satisfaction and has consistently grown its revenue over the past few years. Its large developer community and strategic acquisitions have also helped the company to expand its capabilities and increase its market share.

Quick Facts on Salesforce

Source - Annual Report, 2022

people

Revenue FY 22

$26.5 billion

up 25% year over year

Employees on Mar 11, 2022

73,000+

from just 40 employees in 1999

90%

of the Fortune 500 are Salesforce Customers

6 million+

Hours contributed to community service since inception

Strongest Product Portfolio

Source - Investor Day Report, 2021

The Strongest Revenue Generators for Salesforce!

Service
$6.4B
Sales
$5.9B
Platform
$3.9B
Marketing & Commerce
$3.8B
Mulesoft & Tableau
$3.7B
people

Awards, Accolades & Recognitions

Doing Well & Doing Good, Together

Leader in

Philanthropy

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Top 100 Companies
That Care, People 2022

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Most Sustainable
Company, Barron's

Leader in

Culture

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100 Best Companies to
Work For, Fortune 2022

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World's Best Workplace,
Great Place to Work

Leader in

Innovation

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Best Workplaces in
Technology, Fortune 2022

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World's Most
Admired, Fortune

10 Biggest Salesforce Acquisitions

All Salesforce Acquisitions

2,280
Total Number of Salesforce
Consulting Companies
Across the Globe
1,395
Salesforce Consulting
Companies in the USA with
Atleast 100 Certified Experts
96
Salesforce Consulting
Companies in the USA with
Atleast 100 Certified Experts
91
Salesforce Consulting
Companies in the USA with
Atleast 100 Certified Experts

User Portfolio

Total Number of Salesforce Clients: 1,50,000+

As both big & small companies are growing their business with Salesforce.

26%
Deals
28%
Sales Revenue
36%
Sales Productivity
38%
Better Forecasting
26%
Deals
28%
Sales Revenue
36%
Sales Productivity
38%
Better Forecasting

Certifications

Number of Salesforce Certified Professionals: 2,155,667

Certified Administrator

Advanced Administrator

Business Analyst

CPQ Specialist

Marketing Cloud Administrator

Platform App Builder

Application Architect

B2B Solution Architect

B2C Solution Architect

B2C Commerce Architect

Heroku Architect

System Architect

Technical Architect

B2C Commerce Developer

Industries CPQ Developer

JavaScript Developer I

Marketing Cloud Developer

OmniStudio Developer

Platform App Builder

Platform Developer I

Platform Developer II

Marketing Cloud Administrator

Marketing Cloud Consultant

Marketing Cloud Developer

Marketing Cloud Email Specialist

Pardot Consultant

Pardot Specialist

Business Analyst

Education Cloud Consultant

Experience Cloud Consultant

Field Cloud Consultant

Marketing Cloud Consultant

Non-profit Cloud Consultant

Omnistudio Consultant

Pardot Consultant

Sales Cloud Consultant

Service Cloud Consultant

Tableau CRM & Einstein Discovery Consultant

UX Designer

Strategy Designer

History of Salesforce

Source - Salesforce.com

1999

The Salesforce Dream Begins!

The Salesforce dream begins with the vision of “A World-Class Internet Company for Sales Force Automation.” Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff develop the first version of Salesforce’s CRM at Montgomery Street. By the end of its first year, the company has 40 employees and an 8,000-square-foot office at the Rincon Center.


Salesforce is the fastest-growing CRM company

Salesforce surpasses 3,000 customers, making it the fastest-growing CRM company. Benioff is named Chief Executive Officer and Chairman.

2001

2003

The first Dreamforce Event is held

The first Dreamforce event is held in downtown San Francisco. Just over 1,000 registered attendees take part in the event, which has 52 presentations. sForce 2.0 — the industry’s first on-demand application service — is launched at the event.It establishes a global presence, opening offices in Australia, France, Germany, Ireland, Japan, Spain, and the U.K.Salesforce reaches almost $100 million in revenue by year end, files to go public in December.


Salesforce goes Public

On June 23, Salesforce goes public, raising $110 million at $11 per share.

2004

2005

AppExchange comes into Picture

Salesforce introduces its AppExchange service, offering third-party developers a place to work on their own applications and open them up to Salesforce customers.


Trailblazer Community is Launched

IdeaExchange (now Trailblazer Community) launches, inviting customers to contribute new feature ideas for future releases.

2007

2008

A Billion-Dollar company?

Salesforce has revenue of just over $1 billion for the fiscal year ending January 31 2009, making it the first cloud computing company to breach the billion-dollar mark in annual revenue .Forbes names Salesforce among the fastest-growing technology companies in the world.Force.com is released, making it easier for customers to build and install apps on Salesforce’s architecture.


The Service Cloud is Launched

Salesforce launches Service Cloud , bringing customer service and support automation features to the market.Salesforce’s global customer base grows to 72,000 customers .

2009

2011

Chit-chat on the Chatter

Salesforce launches Chatter as a social collaboration service for the enterprise; more than 80,000 customers adopt Chatter in the first year.


The Marketing Cloud is Launched

Salesforce Marketing Cloud is unveiled during Dreamforce.

2012

2014

Get Empowered with Trailhead

Salesforce launches Trailhead , empowering anyone — regardless of education level — to develop the skills needed for top tech jobs.The company now has 1.5 million registered developers.


A Fortune 500 Company?

Salesforce enters the Fortune 500 .At Dreamforce, Salesforce announces new Lightning Experience, a completely new CRM experience.Salesforce has more than 150,000 customers worldwide and more than 20,000 employees .

2015

2016

Salesforce Tower Opens in New York

Salesforce Tower opens in New York.Salesforce has more than 25,000 employees across 25 countries.


The Analytics Platform - Einstein is Launched!

Salesforce launches Einstein, the first comprehensive artificial intelligence (AI) technology for CRMThe company achieves net-zero greenhouse gas emissions and begins delivering a carbon-neutral cloud.

2017

2018

Familiar with Customer 360?

The company introduces Salesforce Customer 360, a new platform service that seamlessly manages customer data across clouds via a click-based user interface. Einstein Voice is introduced, empowering any user to talk to Salesforce.


Tableau is Acquired!

Salesforce acquires Tableau , bringing the world’s #1 CRM and #1 analytics platform together to supercharge customers’ digital transformations.

2019

2020

A Virtual Dreamforce is Hosted

Salesforce acquires Vlocity , and signs definitive agreement to acquire Slack.Salesforce hosts a virtual Dreamforce , attracting more than 140 million views, and its first ever Dreamforce To You, bringing a version of Dreamforce tailored to individual customers around the world.


A Net-Zero Comapny?

Salesforce announced that it is a Net Zero company across its full value chain and has achieved 100% renewable energy for its global operations by procuring renewable energy equivalent to our electric energy usage. Bret Taylor was named Vice Chair and Co-CEO of Salesforce. David Schmaier is named Salesforce’s President and COO. Salesforce+ is introduced, an all-new streaming service with compelling live and on-demand content for every role, industry and line of business.

2021

2022

#1 CRM for the 9th Consecutive Year!

Trailblazer Ranch was introduced — an exciting new gathering place where employees can forge trusted relationships with their colleagues, and learn.Salesforce announced Safety Cloud to help people get together safely. Building on Salesforce’s own event and workplace experience.Salesforce was ranked #1 in CRM for the 9th consecutive year.At the 20th annual Dreamforce, Salesforce announced Genie Customer Data Cloud , a hyperscale real-time data platform that powers the entire Salesforce Customer 360 platform.