Salesforce has been one of the most well-known CRM platforms used by thousands of businesses, accountants, and firms all over the world. With over 150,000…
Salesforce has been one of the most well-known CRM platforms used by thousands of businesses, accountants, and firms all over the world. With over 150,000 companies using it along with their complementary suite of enterprise applications, Salesforce has earned quite a reputation over the years. Now, it looks like they’re ready to disrupt the market again with their $1.33 billion acquisition of Vlocity, a fairly new industry expert focusing on providing industry-specific cloud and mobile solutions. So, what is Vlocity, and how does it add value to Salesforce?
Vlocity Communications addresses the needs of telcos that want to transform by deploying a comprehensive greenfield systems stack.
Vlocity Media and Entertainment extends the omnichannel capabilities of Salesforce for those companies in the media, publishing, entertainment, and broadcast sectors.
Vlocity Energy and Utilities is the only complete customer experience and CRM platform designed for energy and utility companies that rely on Salesforce’s core platform capabilities
Vlocity Insurance delivers a digital insurance platform that powers core business processes built for agents, brokers, contact centers, and consumers.
Vlocity Healthcare is a cloud solution for small to large group Medicare and Medicaid business lines.
Vlocity Government is Vlocity’s solution to enable citizens to reach their social and economic potential.
Looking at the bigger picture, the Vlocity acquisition is aimed to increase sales, service, and marketing agility of organizations that use the platform. It also has the potential to further improve operational efficiency and faster time to value across the enterprise.
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