Salesforce Blogs in Publish Knowledge Articles | Forcetalks

Unboxing Salesforce Knowledge Rest APIs

Blog in Salesforce integration

SF knowledge rest APIs come in 4 different flavours (Types) based on the polymorphic nature of the data model and each different type (as below)…

API, API Actions, API Operations, Articles Details, Articles List

Mohit Aug 29, 2022

3,197 Views

Step by Step Guide for Salesforce Knowledge Implementation

Blog in Salesforce

Salesforce Knowledge management capability provides the ability to solve multiple queries or incidents by providing the knowledge base by using articles. This can be utilized…

Article Type, Community Sites, Company Policies, Customer Community, Customers

Narendra Sa Oct 28, 2021

8,986 Views