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	<title>Forcetalks | Sushmita Mehta | Activity</title>
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				<title>Sushmita Mehta started the discussion Why are you attending Dreamforce, 2023? in the forum Salesforce® Discussions</title>
				<link>https://www.forcetalks.com/salesforce-topic/why-are-you-attending-dreamforce-2023/</link>
				<pubDate>Thu, 17 Aug 2023 18:07:03 +0530</pubDate>

									<content:encoded><![CDATA[<p class = "activity-discussion-title-wrap"><a href="https://www.forcetalks.com/salesforce-topic/why-are-you-attending-dreamforce-2023/">Why are you attending Dreamforce, 2023?</a></p> <div class="bb-content-inr-wrap"><p>Are you geared up for an unforgettable experience at Dreamforce 2023 - the ultimate convergence of innovation and networking.</p>
<p>Share your reason to attend in this discussion forum :</p>
<p><b>Why are you attending Dreamforce, 2023?</b></p>
<p><b>- Main Keynote<br />- Product Announcements<br />- Dreamfest<br />- AI Sessions</b></p>
<p>We're thrilled to announce that Grazitti will be there as&hellip;</p>
<p><span class="activity-read-more" id="activity-read-more-153181"><a href="https://www.forcetalks.com/salesforce-topic/why-are-you-attending-dreamforce-2023/" rel="nofollow"> Read more</a></span></p>
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				<title>Sushmita Mehta posted an update in the group Salesforce Group for All: &#x1f680; Elevate Your Salesforce Experience with [&#133;]</title>
				<link>https://www.forcetalks.com/activity/p/150725/</link>
				<pubDate>Thu, 15 Jun 2023 13:24:30 +0530</pubDate>

									<content:encoded><![CDATA[<p>&#x1f680; Elevate Your Salesforce Experience with Gamification! &#x1f3ae;&#x1f4c8;</p>
<p>Looking to supercharge your sales team's performance and drive exceptional results?</p>
<p>Introducing Salesforce Gamification, the game-changing solution that transforms your sales process into an engaging and competitive experience. <span>With Salesforce Gamification, you can unlock a whole new&hellip;</span></p>
<p><span class="activity-read-more" id="activity-read-more-150725"><a href="https://www.forcetalks.com/activity/p/150725/" rel="nofollow"> Read more</a></span></p>
<div class="activity-link-preview-container"><div class="activity-link-preview-image"><div class="activity-link-preview-image-cover"><a href="https://bit.ly/3Je6jfT" target="_blank"><img src="https://cdn.forcetalks.com/wp-content/uploads/2023/06/Press-Realease.jpg?x72529" /></a></div></div><div class="activity-link-preview-info"><p class="activity-link-preview-link-name">bit.ly</p><p class="activity-link-preview-title"><a href="https://bit.ly/3Je6jfT" target="_blank" rel="nofollow">Grazitti Interactive Announces ScoreNotch Version 2.0 - Scorenotch</a></p><div class="activity-link-preview-excerpt"><p>Mountain View, CA | June 12, 2023 – Grazitti Interactive, a global digital services provider and innovation leader, recently announced the availability of new features in ScoreNotch. ScoreNotch is one among a range of solutions the company provides to enable &hellip; <a class="activity-link-preview-more" href="https://bit.ly/3Je6jfT" target="_blank" rel="nofollow">Continue reading</a></p></div></div></div>]]></content:encoded>
				
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				<title>Sushmita Mehta joined the group Smart Salesforce Solutions</title>
				<link>https://www.forcetalks.com/activity/p/150699/</link>
				<pubDate>Thu, 15 Jun 2023 06:18:24 +0530</pubDate>

				
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				<title>Sushmita Mehta posted an update in the group Salesforce Group for All: Exciting News for Salesforce Users!Greetings, [&#133;]</title>
				<link>https://www.forcetalks.com/activity/p/150598/</link>
				<pubDate>Tue, 13 Jun 2023 12:04:09 +0530</pubDate>

									<content:encoded><![CDATA[<p>Exciting News for Salesforce Users!</p>
<p>Greetings, Forcetalk community! &#x1f31f;</p>
<p><span>I am thrilled to share an exciting case study that highlights the successful implementation of an advanced Email-to-Case solution in Salesforce, resulting in streamlined case management and enhanced customer support.</span><span> </span></p>
<p><a target='_blank' href="https://bit.ly/3qHetal" rel="nofollow">https://bit.ly/3qHetal</a></p>
<p>Case Study Overview: </p>
<p>In today's&hellip;</p>
<p><span class="activity-read-more" id="activity-read-more-150598"><a href="https://www.forcetalks.com/activity/p/150598/" rel="nofollow"> Read more</a></span></p>
<div class="activity-link-preview-container"><div class="activity-link-preview-image"><div class="activity-link-preview-image-cover"><a href="https://bit.ly/3qHetal" target="_blank"><img src="https://cdn.forcetalks.com/wp-content/uploads/2023/06/e2c-solution-cm.jpg?x72529" /></a></div></div><div class="activity-link-preview-info"><p class="activity-link-preview-link-name">bit.ly</p><p class="activity-link-preview-title"><a href="https://bit.ly/3qHetal" target="_blank" rel="nofollow">Implementing an Advanced Email to Case Solution in Salesforce for Simplified Case Management</a></p><div class="activity-link-preview-excerpt"><p>Learn how we enabled one of our customers, a leading cloud-security provider to improve their agents’ productivity with an advanced Email to Case solution for Salesforce.</p></div></div></div>]]></content:encoded>
				
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				<title>Sushmita Mehta joined the group Salesforce Group for All</title>
				<link>https://www.forcetalks.com/activity/p/150585/</link>
				<pubDate>Tue, 13 Jun 2023 09:03:23 +0530</pubDate>

				
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				<title>Sushmita Mehta joined the group Zendesk &#38; Salesforce Integration</title>
				<link>https://www.forcetalks.com/activity/p/150508/</link>
				<pubDate>Mon, 12 Jun 2023 07:53:37 +0530</pubDate>

				
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				<title>Sushmita Mehta posted an update in the group Salesforce Partners and Professionals:  Exciting news for customer service enthusiasts! [&#133;]</title>
				<link>https://www.forcetalks.com/activity/p/150436/</link>
				<pubDate>Fri, 09 Jun 2023 12:47:46 +0530</pubDate>

									<content:encoded><![CDATA[<p> Exciting news for customer service enthusiasts! </p>
<p>Discover the key strategies and best practices to streamline your case<br />resolution process, effectively track customer interactions, and achieve<br />customer satisfaction like never before.</p>
<p>Read the insightful piece to delve into the power of case management and how it can revolutionize your&hellip;</p>
<p><span class="activity-read-more" id="activity-read-more-150436"><a href="https://www.forcetalks.com/activity/p/150436/" rel="nofollow"> Read more</a></span></p>
<div class="activity-link-preview-container"><div class="activity-link-preview-image"><div class="activity-link-preview-image-cover"><a href="https://www.grazitti.com/blog/master-the-art-of-customer-service-with-case-management/" target="_blank"><img src="https://secure.leadforensics.com/103074.png" /></a></div></div><div class="activity-link-preview-info"><p class="activity-link-preview-link-name">grazitti.com</p><p class="activity-link-preview-title"><a href="https://www.grazitti.com/blog/master-the-art-of-customer-service-with-case-management/" target="_blank" rel="nofollow"></a></p><div class="activity-link-preview-excerpt"><p></p></div></div></div>]]></content:encoded>
				
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				<title>Sushmita Mehta posted an update in the group Salesforce Partners and Professionals: Are you looking to improve your customer service [&#133;]</title>
				<link>https://www.forcetalks.com/activity/p/150013/</link>
				<pubDate>Wed, 31 May 2023 11:50:53 +0530</pubDate>

									<content:encoded><![CDATA[<p>Are you looking to improve your customer service using Salesforce? Learn about the standard email-to-case feature and discover effective enhancements to streamline your processes and provide exceptional customer experiences.</p>
<p>&#x1f680; Enhance customization options </p>
<p>&#x1f50e; Prioritize cases efficiently </p>
<p>&#x1f4e7; Handle complex email threads seamlessly </p>
<p>Don't miss out&hellip;</p>
<p><span class="activity-read-more" id="activity-read-more-150013"><a href="https://www.forcetalks.com/activity/p/150013/" rel="nofollow"> Read more</a></span></p>
<div class="activity-link-preview-container"><div class="activity-link-preview-image"><div class="activity-link-preview-image-cover"><a href="https://www.grazitti.com/blog/enhancing-salesforces-standard-email-to-case-capabilities-to-deliver-top-class-customer-service/" target="_blank"><img src="https://cdn.forcetalks.com/wp-content/uploads/2023/05/Feature-image-11-1-1.jpg?x72529" /></a></div></div><div class="activity-link-preview-info"><p class="activity-link-preview-link-name">grazitti.com</p><p class="activity-link-preview-title"><a href="https://www.grazitti.com/blog/enhancing-salesforces-standard-email-to-case-capabilities-to-deliver-top-class-customer-service/" target="_blank" rel="nofollow">How To Enhance Salesforce’s Standard E2C Capabilities</a></p><div class="activity-link-preview-excerpt"><p>Read this blog post to learn how can you take case management in Salesforce Service Cloud to a whole new level by enhancing the standard Email-to-Case.</p></div></div></div>]]></content:encoded>
				
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				<title>Sushmita posted a new infographic Amplify Your Support Operations with Email to Case Advance &#124; Salesforce</title>
				<link>https://www.forcetalks.com/activity/p/147236/</link>
				<pubDate>Thu, 30 Mar 2023 18:14:15 +0530</pubDate>

									<content:encoded><![CDATA[<div class="bb-inner-VI"><div class="bb-activity-media-elem media-activity blog-and-infographic"><a class="entry-img" id="info-image" href="https://www.forcetalks.com/?p=113393"><img src="https://cdn.forcetalks.com/wp-content/uploads/2023/03/sa_1678948457E2CA infographic banner.png?x72529"></a></div><div class="bb-block-wrap-VI" id="bb-info"><a href="https://www.forcetalks.com/?p=113393"><span class="bb-VI-title">Amplify Your Support Operations with Email to Case Advance | Salesforce</span></a></br>Managing cases efficiently in Salesforce is pretty easy. And given the rising expectations of customers, being fast to answer their queries via Salesforce-powered communities is a sure-fire way to deliver super... <a href="https://www.forcetalks.com/?p=113393" class="bb-more-link" style="margin-bottom: 10px;"></a></div></div>]]></content:encoded>
				
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				<title>Sushmita Mehta posted a new post.</title>
				<link>https://www.forcetalks.com/?p=110716</link>
				<pubDate>Fri, 13 Jan 2023 01:02:02 +0530</pubDate>

									<content:encoded><![CDATA[ <a class="bb-post-img-link" href="https://www.forcetalks.com/how-to-fast-track-your-case-resolution-with-email-to-case-advance/"><img src="https://cdn.forcetalks.com/wp-content/uploads/2023/01/Untitled-presentation-6-1.png?x72529" /></a> <div class="bb-content-wrp"><a class="bb-post-title-link" href="https://www.forcetalks.com/how-to-fast-track-your-case-resolution-with-email-to-case-advance/"><span class="bb-post-title">How to Fast-Track Your Case Resolution With Email to Case Advance?</span></a> <p>Customers always need help. And for an enterprise to find success, it’s important to solve its queries and provide the required support. Email is one…</p>
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				<title>Sushmita Mehta posted a new post.</title>
				<link>https://www.forcetalks.com/?p=110717</link>
				<pubDate>Mon, 02 Jan 2023 18:02:54 +0530</pubDate>

				
				
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				<title>Sushmita Mehta joined the group DataArchiva</title>
				<link>https://www.forcetalks.com/activity/p/139513/</link>
				<pubDate>Wed, 07 Sep 2022 12:57:52 +0530</pubDate>

				
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				<title>Sushmita Mehta joined the group Salesforce Partners and Professionals</title>
				<link>https://www.forcetalks.com/activity/p/139512/</link>
				<pubDate>Wed, 07 Sep 2022 12:57:32 +0530</pubDate>

				
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				<title>Sushmita Mehta posted a new post.</title>
				<link>https://www.forcetalks.com/?p=105996</link>
				<pubDate>Thu, 01 Sep 2022 17:58:53 +0530</pubDate>

				
				
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				<title>Sushmita Mehta posted a new post.</title>
				<link>https://www.forcetalks.com/?p=105925</link>
				<pubDate>Tue, 30 Aug 2022 16:56:00 +0530</pubDate>

				
				
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				<title>Sushmita posted a new video Join Grazitti Interactive At Dreamforce 2022 &#124; Salesforce</title>
				<link>https://www.forcetalks.com/activity/p/138969/</link>
				<pubDate>Tue, 23 Aug 2022 16:07:56 +0530</pubDate>

									<content:encoded><![CDATA[<div class= "bb-inner-VI 11"><iframe src="https://www.youtube.com/embed/8RBanhH7cAk?autoplay=0&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen"></iframe><div class= "bb-block-wrap-VI 2222"><a href="https://www.forcetalks.com/?p=105999"><span class="bb-VI-title">Join Grazitti Interactive At Dreamforce 2022 | Salesforce</br>Grazitti</span></a></br>Dreamforce, Salesforce’s flagship conference is here once again. Grazitti Interactive, as a proud Navigator Sponsor invites you to meet our experts and discuss our custom solutions that maximize the use of th... <a href="https://www.forcetalks.com/?p=105999" class="bb-more-link"></i></a></div></div>]]></content:encoded>
				
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				<title>Sushmita Mehta posted a new post.</title>
				<link>https://www.forcetalks.com/?p=104940</link>
				<pubDate>Thu, 21 Jul 2022 17:43:33 +0530</pubDate>

									<content:encoded><![CDATA[ <a class="bb-post-img-link" href="https://www.forcetalks.com/solidify-customer-base-with-case-management-in-salesforce-service-cloud/"><img src="https://cdn.forcetalks.com/wp-content/uploads/2022/07/Case-Management-in-Salesforce.jpg?x72529" /></a> <div class="bb-content-wrp"><a class="bb-post-title-link" href="https://www.forcetalks.com/solidify-customer-base-with-case-management-in-salesforce-service-cloud/"><span class="bb-post-title">Solidify Customer Base with Case Management in Salesforce Service Cloud</span></a> <p>In today’s digitally-driven and customer-centric world, the traditional methods of extending support have taken a backseat as customers expect new and innovative ways. But, even…</p>
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				<title>Sushmita posted a new video Email to Case Advance &#124; Converting Cases from Emails Effectively &#124; Salesforce Tutorial</title>
				<link>https://www.forcetalks.com/activity/p/132938/</link>
				<pubDate>Tue, 05 Apr 2022 15:22:39 +0530</pubDate>

									<content:encoded><![CDATA[<div class= "bb-inner-VI 11"><iframe src="https://www.youtube.com/embed/2M3LPNXV7UE?autoplay=0&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen"></iframe><div class= "bb-block-wrap-VI 2222"><a href="https://www.forcetalks.com/?p=100657"><span class="bb-VI-title">Email to Case Advance | Converting Cases from Emails Effectively | Salesforce Tutorial</br>Grazitti</span></a></br>Email-to-Case Advance is an enhanced version of the Salesforce Email-to-Case functionality that converts customer email to cases. It works for Salesforce Service Cloud and provides exclusive features enabling y... <a href="https://www.forcetalks.com/?p=100657" class="bb-more-link"></i></a></div></div>]]></content:encoded>
				
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				<title>Sushmita Mehta posted a new post.</title>
				<link>https://www.forcetalks.com/?p=101600</link>
				<pubDate>Mon, 04 Apr 2022 18:32:06 +0530</pubDate>

				
				
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				<title>Sushmita posted a new video Driving Gamified Interactions on Salesforce Communities With ScoreNotch &#124; Use-Cases</title>
				<link>https://www.forcetalks.com/activity/p/132686/</link>
				<pubDate>Tue, 29 Mar 2022 18:50:05 +0530</pubDate>

									<content:encoded><![CDATA[<div class= "bb-inner-VI 11"><iframe src="https://www.youtube.com/embed/qTLxBX8tgCs?autoplay=0&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen"></iframe><div class= "bb-block-wrap-VI 2222"><a href="https://www.forcetalks.com/?p=101599"><span class="bb-VI-title">Driving Gamified Interactions on Salesforce Communities With ScoreNotch | Use-Cases</br>Grazitti</span></a></br>A Salesforce-native, Lightning-ready solution, ScoreNotch enables you to dynamically gamify Salesforce communities. Watch this video to learn more about its use-cases. For more, please visit our website or writ... <a href="https://www.forcetalks.com/?p=101599" class="bb-more-link"></i></a></div></div>]]></content:encoded>
				
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				<title>Sushmita Mehta posted a new post.</title>
				<link>https://www.forcetalks.com/?p=100655</link>
				<pubDate>Wed, 09 Mar 2022 12:54:07 +0530</pubDate>

				
				
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				<title>Sushmita Mehta posted a new post.</title>
				<link>https://www.forcetalks.com/?p=100653</link>
				<pubDate>Thu, 03 Mar 2022 18:06:14 +0530</pubDate>

				
				
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				<title>Sushmita posted a new video Powering Dynamic Gamification on Salesforce Communities With ScoreNotch</title>
				<link>https://www.forcetalks.com/activity/p/131694/</link>
				<pubDate>Mon, 28 Feb 2022 14:46:06 +0530</pubDate>

									<content:encoded><![CDATA[<div class= "bb-inner-VI 11"><iframe src="https://www.youtube.com/embed/Z3YzYbi1hf8?autoplay=0&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen"></iframe><div class= "bb-block-wrap-VI 2222"><a href="https://www.forcetalks.com/?p=100658"><span class="bb-VI-title">Powering Dynamic Gamification on Salesforce Communities With ScoreNotch</br></span></a></br>Gamifying your online community helps you drive highly-engaging user experiences. While you can host your community on Salesforce Experience Cloud, there are limitations with regard to how extensively you can g... <a href="https://www.forcetalks.com/?p=100658" class="bb-more-link"></i></a></div></div>]]></content:encoded>
				
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				<title>Sushmita Mehta posted a new post.</title>
				<link>https://www.forcetalks.com/?p=100096</link>
				<pubDate>Wed, 16 Feb 2022 19:12:56 +0530</pubDate>

				
				
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				<title>Sushmita Mehta posted a new post.</title>
				<link>https://www.forcetalks.com/?p=99752</link>
				<pubDate>Fri, 28 Jan 2022 18:06:07 +0530</pubDate>

				
				
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				<title>Sushmita posted a new video Simplify Case Management in Salesforce With Email-to-Case Advance</title>
				<link>https://www.forcetalks.com/activity/p/129963/</link>
				<pubDate>Tue, 18 Jan 2022 17:11:53 +0530</pubDate>

									<content:encoded><![CDATA[<div class= "bb-inner-VI 11"><iframe src="https://www.youtube.com/embed/nQGuLD2EBlk?autoplay=0&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen"></iframe><div class= "bb-block-wrap-VI 2222"><a href="https://www.forcetalks.com/?p=99497"><span class="bb-VI-title">Simplify Case Management in Salesforce With Email-to-Case Advance</br></span></a></br>While Email-to-Case is one of the most widely used features in Salesforce Service Cloud, its limited functionalities may hold you back. At Grazitti, the Salesforce wizards have built Email-to-Case Advance, a Sa... <a href="https://www.forcetalks.com/?p=99497" class="bb-more-link"></i></a></div></div>]]></content:encoded>
				
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				<title>Sushmita Mehta posted a new post.</title>
				<link>https://www.forcetalks.com/?p=99139</link>
				<pubDate>Mon, 03 Jan 2022 19:00:16 +0530</pubDate>

				
				
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				<title>Sushmita Mehta and Shubham are now connected</title>
				<link>https://www.forcetalks.com/activity/p/129304/</link>
				<pubDate>Fri, 31 Dec 2021 05:40:45 +0530</pubDate>

				
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				<title>Sushmita Mehta posted an update: Driving Online Communities With Dynamic [&#133;]</title>
				<link>https://www.forcetalks.com/activity/p/129078/</link>
				<pubDate>Thu, 23 Dec 2021 05:59:16 +0530</pubDate>

									<content:encoded><![CDATA[<p><b>Driving Online Communities With Dynamic Gamification</b></p>
<p> December 23, 2021</p>
<p>Gamifying your online community is an effective way of driving highly-engaging user experiences.</p>
<p>Did you know that the global gamification market is projected to grow at a compound annual growth rate of 32% by 2026?</p>
<p>As businesses realize the value that gamification brings&hellip;</p>
<p><span class="activity-read-more" id="activity-read-more-129078"><a href="https://www.forcetalks.com/activity/p/129078/" rel="nofollow"> Read more</a></span></p>
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