TEST CLASS:

@istest
public class TestEtoCKroger {
static testMethod void TestEtoCKroger () {

// create a new email and envelope object
Messaging.InboundEmail email = new Messaging.InboundEmail() ;
Messaging.InboundEnvelope env = new Messaging.InboundEnvelope();

Map<ID,Schema.RecordTypeInfo> rt_Map… Read more

APEX CLASS:

*** Apex Email services class***

global Class EtoCkroger implements Messaging.InboundEmailHandler {

// Instantiate variables that we will need for handling this email

String location;
String problem;
Integer locationIdx;
Integer problemIdx;
String locationFinal;
String needFinal;
String serviceFinal;
String… Read more

Our requirement is to process incoming email from a particular email address and create a case. My class is working fine but the test class is very poor with a code coverage of just 10%. Can any one please help me. I have no trouble processing the emails but unable to succeed in the test class. Thank you!

Below is the typical template from… Read more

Our requirement is to process incoming email from a particular email address and create a case. My class is working fine but the test class is very poor with a code coverage of just 10%. Can any one please help me. I have no trouble processing the emails but unable to succeed in the test class. Thank you!

Below is the typical template from… Read more

Let me explain it precisely. We are supposed to create cases for our customers through vf page for quality issues related to their products. We have different functional areas such as Design, Quality etc., For ex, customer A has a issue related to his product design, we create a case, say the case number is (QR-121). That issue is resolved… Read more

Hello everyone,
I’ve a vf page on standard case object, which is used to create cases. I’ve created a custom auto-number field which generates a custom case number (like QR-10001). Once I create a case, I have to add reference cases to it. How do I do that? I want to add the reference case based on custom case number but not by the standard… Read more

Is there any way to restrict the access to only first two sections to whoever creates the case in the visual-force page? Like, I’ve a custom button to vf page called as Quality report,  in Case layout. I want only two sections visible to the user who creates the case by clicking on the custom button. According to recent update for my… Read more

Any help guys?

Hello,
I’ve a three level approval process. When I initially submit a record to level 1, level 1 approver checks the record and approves it to level 2, during the level 2 approval process, assigned approver inputs details in the fields of assigned visualforce record which are required for level 3 approver. However, during the level 2 process,… Read more

Hello Jean, Thank you so much for the help.

Hello, I’ve developed a visualforce page which will be accessed by users of different profiles who can input and edit data as per their responsibilties. If there are five sections with different fields in each of them, I want certain profiles to have access only to certain sections of the visualforce page. Say, there are three profiles A,B and… Read more