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Poor code coverage for Salesforce Apex inbound email services test class.
Our requirement is to process incoming email from a particular email address and create a case. My class is working fine but the test class is very poor with a code coverage of just 10%. Can any one please help me. I have no trouble processing the emails but unable to succeed in the test class. Thank you!
Below is the typical template from our customer. I've to parse the email body and create case.
Service Call Notification
Test Facility Services
Assignment Information:
Call/Action # 1001
Call/Action Type/Status Repair Service/SITE VISIT FIELD REPAIR/Received
Service Center 021 - Central KMA / 100-143-4601
Attention TEST CORP
Customer Details:
Location Test Store 990
Street Address 1111 Test Lane; Ft. Wayne, AA 11111
Point of Contact Manager
Billing Address 5960 Castleway W Drive;Indianapolis,IN 46250
Billing Phone 111-223-4601
Service Call Details:
Severity HIGH
Service Test service
Product PREP EQUIPMENT
EquipNo: N/A
SerialNo: N/A
AssetNo: N/A
SymptomNotes Product is not working and needs assistance.
Service Requirements:
Service Window No Service window define
Start Date/Time 26 JUL 2018 16:07
Respond By N/A
Complete By 28 JUL 2018 16:07Special Instructions:
Please open the attached Acknowledge.html attachment and accept the service call with an ETA or reject with the appropriate reason.- This discussion was modified 5 years, 4 months ago by Shashank.
- This discussion was modified 5 years, 2 months ago by Forcetalks.
- This discussion was modified 5 years, 2 months ago by Forcetalks.
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