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				<title>Ian posted an update: Outshine your competition's customer experience [&#133;]</title>
				<link>https://www.forcetalks.com/activity/p/115524/</link>
				<pubDate>Thu, 01 Oct 2020 10:43:26 +0530</pubDate>

									<content:encoded><![CDATA[<p>Outshine your competition's customer experience - <a target='_blank' href="https://buff.ly/36qc8Ei" rel="nofollow">https://buff.ly/36qc8Ei</a> #cx #customer #salesforce  #natterbox @natterbox </p>
<div class="activity-link-preview-container"><div class="activity-link-preview-image"><div class="activity-link-preview-image-cover"><a href="https://buff.ly/36qc8Ei" target="_blank"><img src="https://partners.salesforce.com/servlet/servlet.FileDownload?file=00P4V00000pHMFJUA4" /></a></div></div><div class="activity-link-preview-info"><p class="activity-link-preview-link-name">buff.ly</p><p class="activity-link-preview-title"><a href="https://buff.ly/36qc8Ei" target="_blank" rel="nofollow">Natterbox | Voice, CTI, IVR, Click-to-Dial, Call Center, PBX, ACD, Dialer - Natterbox - AppExchange</a></p><div class="activity-link-preview-excerpt"><p>Natterbox is a telephony solution embedded in Salesforce with features like ACD, call recording, click-to-dial, CTI, IVR, and screen pop that helps organizations drive business value across their sales, customer service, and contact center operations.</p></div></div></div>]]></content:encoded>
				
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				<title>Ian posted an update: </title>
				<link>https://www.forcetalks.com/activity/p/115494/</link>
				<pubDate>Wed, 30 Sep 2020 18:42:46 +0530</pubDate>

				
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				<title>Ian posted an update: </title>
				<link>https://www.forcetalks.com/activity/p/115493/</link>
				<pubDate>Wed, 30 Sep 2020 18:42:09 +0530</pubDate>

				
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				<title>Ian posted an update: </title>
				<link>https://www.forcetalks.com/activity/p/115492/</link>
				<pubDate>Wed, 30 Sep 2020 18:41:45 +0530</pubDate>

				
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				<title>Ian posted an update: </title>
				<link>https://www.forcetalks.com/activity/p/115491/</link>
				<pubDate>Wed, 30 Sep 2020 18:41:12 +0530</pubDate>

				
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				<title>Ian posted a new video GDPR &#38; Telephony Consenting &#38; Forgetting In Salesforce</title>
				<link>https://www.forcetalks.com/activity/p/103007/</link>
				<pubDate>Fri, 20 Mar 2020 05:50:51 +0530</pubDate>

									<content:encoded><![CDATA[<div class= "bb-inner-VI 11"><iframe src="https://www.youtube.com/embed/AjyzUU--Kkc?autoplay=0&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen"></iframe><div class= "bb-block-wrap-VI 2222"><a href="https://www.forcetalks.com/?p=71246"><span class="bb-VI-title">GDPR &#038; Telephony Consenting &#038; Forgetting In Salesforce</br>Ian Moyse</span></a></br>The big noise in the market right now is GDPR, the General Data Protection Regulation. This is the new European rule for data protection which is replacing and superseding other local country laws. It still app... <a href="https://www.forcetalks.com/?p=71246" class="bb-more-link"></i></a></div></div>]]></content:encoded>
				
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				<title>Ian posted a new video Getting Business Insights From Telephony Data in Salesforce</title>
				<link>https://www.forcetalks.com/activity/p/102995/</link>
				<pubDate>Thu, 19 Mar 2020 14:25:40 +0530</pubDate>

									<content:encoded><![CDATA[<div class= "bb-inner-VI 11"><iframe src="https://www.youtube.com/embed/HxOZQd7Gpq0?autoplay=0&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen"></iframe><div class= "bb-block-wrap-VI 2222"><a href="https://www.forcetalks.com/?p=71245"><span class="bb-VI-title">Getting Business Insights From Telephony Data in Salesforce</br>Ian Moyse</span></a></br>Big Data, Data Analytics and Data mining are big terms that often sound like they are only for the ‘giant corporation‘ and put people off of the actual doing. Getting clear business insights often feels lik... <a href="https://www.forcetalks.com/?p=71245" class="bb-more-link"></i></a></div></div>]]></content:encoded>
				
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				<title>Ian posted a new video All Things Telesales Podcast</title>
				<link>https://www.forcetalks.com/activity/p/102988/</link>
				<pubDate>Thu, 19 Mar 2020 13:54:43 +0530</pubDate>

									<content:encoded><![CDATA[<div class= "bb-inner-VI 11"><iframe src="https://www.youtube.com/embed/_GmdYWm0ZIM?autoplay=0&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen"></iframe><div class= "bb-block-wrap-VI 2222"><a href="https://www.forcetalks.com/?p=71244"><span class="bb-VI-title">All Things Telesales Podcast</br>Ian Moyse</span></a></br>Sales Director at Natterbox, Ian Moyse shares with us 3 Powerful Pillars of Servant Leadership - Yearning, Earning, Learning. Ian drops wisdom bombs left and right in this episode mostly because he’s the typ... <a href="https://www.forcetalks.com/?p=71244" class="bb-more-link"></i></a></div></div>]]></content:encoded>
				
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				<title>Ian posted a new post.</title>
				<link>https://www.forcetalks.com/?p=71242</link>
				<pubDate>Wed, 18 Mar 2020 07:49:27 +0530</pubDate>

									<content:encoded><![CDATA[ <a class="bb-post-img-link" href="https://www.forcetalks.com/blog/10-tips-for-slicker-call-handling-improving-customer-experience-with-salesforce"><img src="https://cdn.forcetalks.com/wp-content/uploads/2020/03/FT-Banners-5-1.jpg?x72529" /></a> <div class="bb-content-wrp"><a class="bb-post-title-link" href="https://www.forcetalks.com/blog/10-tips-for-slicker-call-handling-improving-customer-experience-with-salesforce"><span class="bb-post-title">10 Tips For Slicker Call Handling &amp; Improving Customer Experience with Salesforce</span></a> <p>In today’s world of social media, Amazon, Uber, Airbnb and the like, smartphones, tablets, touchscreens and Smart TV’s is it any wonder that as customers…</p>
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				<title>Ian posted an update: http://www.thirdrepublic.com/blog/salesforce-ian-moyse</title>
				<link>https://www.forcetalks.com/activity/p/102870/</link>
				<pubDate>Sun, 15 Mar 2020 17:31:41 +0530</pubDate>

									<content:encoded><![CDATA[<p><a target='_blank' href="http://www.thirdrepublic.com/blog/salesforce-ian-moyse" rel="nofollow">http://www.thirdrepublic.com/blog/salesforce-ian-moyse</a></p>
<div class="activity-link-preview-container"><div class="activity-link-preview-image"><div class="activity-link-preview-image-cover"><a href="http://www.thirdrepublic.com/blog/salesforce-ian-moyse" target="_blank"><img src="https://cdn.forcetalks.com/wp-content/uploads/2020/03/IM20TR20Site.001.jpeg?x72529" /></a></div></div><div class="activity-link-preview-info"><p class="activity-link-preview-link-name">thirdrepublic.com</p><p class="activity-link-preview-title"><a href="http://www.thirdrepublic.com/blog/salesforce-ian-moyse" target="_blank" rel="nofollow">#SalesforceQA: Ian Moyse, EMEA Sales Director @ Natterbox</a></p><div class="activity-link-preview-excerpt"><p>In this Salesforce Q&A series, we talk with Salesforce influencer and EMEA Sales Director at Natterbox, Ian Moyse, about the benefits of a career in the ecosystem.</p></div></div></div>]]></content:encoded>
				
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				<title>Ian posted an update: https://www.resourceondemand.com/salesforce-career-conversati [&#133;]</title>
				<link>https://www.forcetalks.com/activity/p/102869/</link>
				<pubDate>Sun, 15 Mar 2020 17:31:07 +0530</pubDate>

									<content:encoded><![CDATA[<p><a target='_blank' href="https://www.resourceondemand.com/salesforce-career-conversations-7-ian-moyse/" rel="nofollow">https://www.resourceondemand.com/salesforce-career-conversations-7-ian-moyse/</a></p>
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				<title>Ian posted an update: </title>
				<link>https://www.forcetalks.com/activity/p/102868/</link>
				<pubDate>Sun, 15 Mar 2020 17:11:49 +0530</pubDate>

				
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				<title>Ian posted an update: </title>
				<link>https://www.forcetalks.com/activity/p/102863/</link>
				<pubDate>Sun, 15 Mar 2020 17:10:25 +0530</pubDate>

				
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				<title>Ian posted a new post.</title>
				<link>https://www.forcetalks.com/?p=22332</link>
				<pubDate>Wed, 11 Oct 2017 09:12:12 +0530</pubDate>

									<content:encoded><![CDATA[ <a class="bb-post-img-link" href="https://www.forcetalks.com/who-ya-gonna-call-no-longer-your-it-team-how-to-enhance-your-value-as-a-salesforce-admin/"><img src="https://cdn.forcetalks.com/wp-content/uploads/2017/10/How-To-Enhance-Your-Value-As-A-Salesforce-Admin.png?x72529" /></a> <div class="bb-content-wrp"><a class="bb-post-title-link" href="https://www.forcetalks.com/who-ya-gonna-call-no-longer-your-it-team-how-to-enhance-your-value-as-a-salesforce-admin/"><span class="bb-post-title">Who Ya Gonna Call – ‘No Longer Your IT Team’ - (How To Enhance Your Value As A Salesforce Admin!)</span></a> <p>Telephony has forever and a day been a dark art , thrust into the hands of the IT Department who typically do not have the…</p>
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				<title>Ian and Abhay are now connected</title>
				<link>https://www.forcetalks.com/activity/p/19359/</link>
				<pubDate>Wed, 11 Oct 2017 04:57:50 +0530</pubDate>

				
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				<title>Ian changed their profile photo</title>
				<link>https://www.forcetalks.com/activity/p/19350/</link>
				<pubDate>Tue, 10 Oct 2017 07:06:25 +0530</pubDate>

				
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				<title>Ian became a registered member</title>
				<link>https://www.forcetalks.com/activity/p/19348/</link>
				<pubDate>Tue, 10 Oct 2017 07:01:31 +0530</pubDate>

				
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