tshepo pelaelo
IndividualPopular Salesforce Blogs
Syncing Articles from Zendesk Knowledge Base to Salesforce Knowledge – A Success Story
Customers need excellent support with minimal human interaction. That’s why they prefer self-service. And to keep customers hooked to your product, you need to give…
Top 5 Scripts you need to Know before Dealing with Visualforce Pages.
1.) Is it Lightning experience OR classic view ? Have you ever faced a problem of identifying in which experience user is opening your page…
How Can Salesforce Help Your Marketing Team?
Although CRMs have traditionally been linked to sales teams, Salesforce has gone further to provide great solutions for the Marketing department. Its Marketing Cloud platform…
Popular Salesforce Videos
What is Audit Trail in Salesforce?
Audit Trails helps to track the recent setup changes that you and other administrators have made to your organization. Watch this video to learn about…
Traditional AI vs Generative AI | What the difference? | Salesforce
Explore how traditional AI differ from Generative AI from this extract from our latest webinar! We're going to explore the strengths and not-so-strong points of…
How Salesforce Industries can Help Organizations to Save Millions?
Salesforce Industries i.e Vlocity empowers businesses with powerful platforms to boost collaboration and makes it easy to deliver great customer experiences. It provides tailored solutions…
Popular Salesforce Infographics
How Salesforce Einstein Can Improve Sales?
Customer Relationship Management has provided businesses with seamless means, marketing strategies and activities to help improve sales. The thing about traditional CRM is that it…
How do People Spend Time on Salesforce?
The average salesperson spends 4 hours per week updating his or her Salesforce CRM. However, this is hardly enough—the average salesperson only manages to complete…
Salesforce Einstein GPT For Technical Expertise
Did you know how Salesforce Einstein GPT provides technical capabilities? Explore the potential of Einstein GPT and how it could be beneficial for technical endeavors.…