Avinash Srivastava
IndividualPopular Salesforce Blogs
Salesforce Implementation Guide - All You Need to know
In 2021, it is safe to say that the world revolves around extracting, accessing, and managing data. It has rightly been called the “digital gold”…
How Cloud CRM Helps Automate Business Processes?
CRM software is the backbone of customer experience operations for most businesses today. In fact, the global market for CRM solutions is growing at a…
Types of Salesforce Support (Customer Success) Plans You’ll See out in the Wild
Customer success is when the customers can achieve their desired business outcomes by leveraging the Salesforce platform. Providing a suitable customer success plan means providing…
Popular Salesforce Videos
Salesforce - How Small Businesses Offer Great Customer Service
Small businesses are more than capable of offering great customer service, even without having a big call center or multiple service agents on hand. For…
Salesforce Developer Tools and Productivity
Kevin Poorman shows how you can use Salesforce Developer Tools and how you can unlock developer productivity. Watch this video to learn more.
Email-to-Case Advance | Clean Case Comments
Save your support reps from ‘Click fatigue’ while hastening the resolution of customer cases. Get Email to Case Advance, the much-needed power booster for your…
Popular Salesforce Infographics
How to Choose the Right Salesforce Partner | Infographic
Choosing the right partner is a key factor that can make or break the success of your project. Salesforce is a powerful CRM platform, which…
Build On Your Salesforce Service Cloud With Cognitive Search
Employees waste around 20% of their time looking for information to do their job. That’s a lot, isn’t it? This means there is one giant…
Do the Work: 8 Steps to Sales Call Preparation [CHECKLIST]
There is no shortage of sales tips and tricks to implement out there, we've certainly published our fair share, but at the end of the…