Activity Forums Salesforce® Discussions When you can’t add Time Dependent Action in Workflow Rule in Salesforce?

  • shariq

    Member
    September 29, 2018 at 9:37 am

    Time dependent actions in workflow rules can not be added when the following actions takes place.

    When workflow rule is active.
    When workflow rule is deactivated and has pending actions in the queue.
    When the workflow rule criteria of a record is set to: created, and every time it’s edited.
    When the workflow rule is included in a package.

    You can’t add time-dependent actions to a rule if you choose Every time a record is created or edited.

  • Aman

    Member
    September 29, 2018 at 5:07 pm

    Hi,

    Limitations
    Time triggers don’t support minutes or seconds.
    Time triggers can’t reference the following:DATE or DATETIME fields containing automatically derived functions, such as TODAY or NOW.
    Formula fields that include related-object merge fields.
    Salesforce limits the number of time triggers an organization can execute per hour. If an organization exceeds the limits for its Edition, Salesforce defers the execution of the additional time triggers to the next hour. For example, if an Unlimited Edition organization has 1,200 time triggers scheduled to execute between 4:00 PM and 5:00 PM, Salesforce processes 1,000 time triggers between 4:00 PM and 5:00 PM and the remaining 200 time triggers between 5:00 PM and 6:00 PM.
    You can't archive a product or price book that has pending actions.
    If time-based workflow actions exist in the queue, you can’t add or remove time triggers or edit trigger dates without deleting the actions first. Because the deleted records can’t be restored, carefully consider the implications of editing the workflow rules before you proceed. If you decide to edit the workflow rules, deactivate the workflow that you want to edit, edit the rules as needed, and then save your changes. For information about finding and deleting time-based workflow actions in the queue, see Monitor Pending Workflow Actions.You also can’t add or remove time triggers if:

    The workflow rule is active.
    The workflow rule is deactivated, but has pending actions in the queue.
    The workflow rule evaluation criteria is set to Evaluate the rule when a record is: created, and every time it’s edited.
    The workflow rule is included in a package.

    Thanks

  • Avnish Yadav

    Member
    September 30, 2018 at 3:37 am

    Hello,

    Time-dependent actions remain in the Workflow Queue until processed or therule criteria for the Workflow Rule are evaluated as "false." If a record no longer matches the rule criteria when the rule is evaluated, Salesforce removes the time-dependent actions queued for that record.

    Thanks.

  • Parul

    Member
    September 30, 2018 at 7:44 pm

    There is a criteria “Every time a record is created or edited” in this you can’t add Time dependent action in Workflow rule.

Log In to reply.

Popular Salesforce Blogs