• #11249
    Salesforce | Nitish Nitish #344

    Is it possible to relate data categories to custom objects records?

    I have some data in Knowledge and Answers that I’d love to relate to other data in custom objects.

    Is it possible to refer data categories from custom objects, besides sort of manually (and maintaining) building a multi-select that mirrors the data categories?


    Salesforce | Surbhi Surbhi #351

    Hi Nitish,

    As per my research, I think its not possible but will let you know if come to know anything about this.




    No, Datacategories were designed as part of Salesforce Knowledge:

    Data categories are used in Salesforce Knowledge (articles and article translations), Ideas, Answers, and Chatter Answers to help classify and find articles, questions, or ideas. You can use data categories to control access to a particular set of articles, questions or ideas.


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