- April 14, 2018 at 8:50 am #27484Ravi #39
I have shared order record with other users with read access(owd is controlled by parent) but now I want only customer service profile can edit order record. How we can give them access?April 16, 2018 at 5:29 am #27489Neha #5
In this case, you need to give Edit access to order object on customer service profile. From this, you are giving access at metadata level.
Since your OWD setting is set to control by parent and user has read access at record level then you need to provide edit access to users those are associated with customer service profile at the record level. For this, you need to add the users to the group and create sharing rules to give edit access to them on order object.
Please Register to reply to this topic. /