Salesforce Business Systems Analyst - Job #99010
Website incapsulate Incapsulate
Incapsulate is a leading Digital Transformation for Financial Services and Public Sector. We make technology Fast, Easy and Smart.
Company Description
Who We Are:
Incapsulate provides services from ideation to implementation. We are a team of developers, designers, and analysts who are committed to helping businesses solve problems using state-of-the-art technology. We believe that the best results are achieved by people who are passionate about what they do and continually strive to be better - those are the people we hire.Why you should contact us:
This is a great opportunity for an individual who is looking for a fast-paced, challenging environment, where one will experience something new each day. - We offer continued growth within the company and a collaborative environment where you can share your ideas with other like-minded and passionate people.- Flexible working environment.
- Very strong compensation package.
- We understand that this is a two-way relationship and as much as you must be a good fit for us; we also must be a good fit for you.
Incapsulate is searching for a Sr. Business Systems Analyst to join our team. You would be part of a highly-skilled group of passionate individuals working on a variety of interesting and challenging projects.
Qualifications:
- Minimum 8 years of experience with Business Systems Analysis and requirements gathering experience.
- Excellent knowledge of requirements gathering techniques and ability to run client workshops.
- 5+ years experience working on SaaS related development projects.
- 4+ years working within all phases of the Systems Development Life Cycle and an Agile driven development environment.
- Minimum 3 years experience with the Salesforce platform configuring sales, service, community clouds, and custom Salesforce apps. Certifications are highly desired.
- Demonstrated ability to translate business requirements to solutions and the ability to work with technical teams to deliver these solutions.
- Excellent interpersonal, listening, oral and written communication skills.
- Excellent analytical skills, as well as accuracy and attention to detail.
- Experience in JIRA, Confluence, any project management tool: MS Project, Smartsheet, etc.
- Project Management experience is a plus.
Education:
- Bachelor’s degree in Engineering, Computer Science, or similar.
- MBA preferred
Roles & Responsibilities
- Aid in the development of requirements and other relevant documentation for new and emerging investment opportunities.
- Conduct client demos, presentations and assist in business development initiatives.
- Advise customers on the solutions that solve business problems and their successful adoption.
- Develop reusable templates and processes that ensure delivery excellence.
- Facilitate user workshop sessions, engage in conversations with technical and QA teams that ensure systems meet business needs.
- Ensure developed solutions meet business needs.
- Ensure client satisfaction.