Senior CRM Consultant - Job #115627

Company Description
Adita Technologies (Ayan Group of Company) is a Specialist Solutions Reseller and Services Company. We provide Thought Leadership, Business Process Improvement, Software Implementation and Support Services to our customers. Our strengths are our people and the attention we pay to our clients to provide them with strategic digital enterprise solutions to support their current and future business needs. OUR SOLUTIONS: We help businesses to develop digital transformation roadmaps for implementing intelligent ERP, CRM and Marketing Automation platforms. By leveraging cutting-edge ERP, CRM and Marketing Automation tools, your business can implement innovative capabilities such as AI, real-time analytics and IoT in a cloud, on-premise and in hybrid cloud environments.

Experience Required
9 - 13 Years

Position: Senior CRM Consultant

Experience: 8+ Yrs

Job Location: Noida/Chennai

Required Skills and Experience:

• Should have strong experience in CRM platform either Functional / Technical with exposure to Salesforce Lightning components.
• Must be familiar with like Sales Cloud, Service Cloud, Lightning Platform.
• We are currently looking for a Solution Consultant in India to drive sales for our cloud-based Customer Relationship Management suite & Commercial Content suite into major life science organizations.
• Should have solution design experience, you will be responsible for educating the customer during the sales cycle, including creating and delivering tailored software demonstrations to prospects and customers.
• Identify customer's challenges and objectives and demonstrate the solution that address these requirements and bring business value to the organization
• Communicate product knowledge and industry expertise to customers
• Identify customer needs and recommend the appropriate products and solutions
• Support the sales team throughout the sales cycle for all product- and technology-related enquiries
• Participate as a member of the sales team in all aspects of executing a sales strategy and building customer relationships
• Assist the sales support team to prepare compelling, professional content for RFP and RFI responses for prospective clients
• Good oral and written communication skill, Customer interaction skill and collaborative team working.
• Self-motivated, analytical and driven to overcome challenges

Roles & Responsibilities

• Minimum 6yrs of core Salesforce experience is required.
• Minimum 3yrs of implementing Salesforce lighting solutions is required OR must have worked on at least 2 lightning migration projects.
• Very Strong experience in Salesforce CRM platform, both Functional and Technical.
• Should know how to design solutions and educate customers during Sales cycles. Candidate should know how to give demonstrations, do POCs for customers and handle customer queries.
• Candidates with Pre-sales experience will be preferred.
• Must know how to work with at least 4 clouds: Sales Cloud, Service Cloud, Marketing Cloud, Community cloud, Einstein Analytics and Discovery/Analytics cloud, Salesforce CPQ, Field Service Lightning, Non-Profit cloud
• Must be have exposure to at least 4 industries: Healthcare, Real State, Technology, Banking & Financial Services, Non-Profit organization, Education, Retail, Manufacturing, E-commerce, Travel & Hospitability, Automotive
• Depending upon candidate’s expertise in Salesforce cloud application, enter number of experiences the candidate has in each area.

Total Salesforce Experience:

• Sales cloud experience
• Service cloud experience
• Community cloud
• CPQ
• Field service lightning
• Marketing cloud
• Apex and lightning development.

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