[Quiz] Salesforce Administrator Certification Exam Mock Test

How can an administrator manage the field level security in Salesforce? Choose two answers.

Where can an administrator look for available licenses if they are not able to create a user with a particular license type?

Sun Solar has two support divisions - Product support and installation support. Agents capture different information on cases to manage the case lifecycle. What solution should the administrator implement to meet this requirement?

Which currency is used as a base for all conversion rates when your organization has multi-currency enabled?

An administrator needs to delete three custom fields from the Opportunity record. However, the system is not allowing the deletion. What can be the reasons for this system behavior? Choose two answers.

Sales users use global search to find the contacts they have access to. They want to see the region and level custom field values in the search results. How can the administrator add these fields?

The Cosmo Property tender team needs to collaborate with clients on active deals and share files to understand the requirements better. What solution should the administrator configure to achieve this?

A sales manager wants to migrate invoices data in Salesforce and allow sales reps to link invoices to the accounts. In addition, they want to view the account-related invoices from the account page. How can an administrator meet these requirements? Choose two answers.

What is true about Salesforce Knowledge? Choose three answers.

Which setting should an administrator configure to allow the users to edit records directly from list views?

Which two objects in relation to opportunity help track the campaign contribution on an opportunity and overall sales pipeline?

Which report types can support conditional highlighting? Choose two answers.

Sun Solar wants to train its sales team using documents. The sales team should access the documents from Salesforce and get notified if any document is updated. What features should an administrator recommend? Choose two answers.

Which of the following can be used to export data from Salesforce? Choose three answers.

Cosmo Property has a public read-only sharing model for cases object. However, the HR manager wants to hide certain cases types from all service agents and share them with only the HR team. How can an administrator accomplish this?

What are the different access levels for reports and dashboards folders which can be assigned to a user while sharing the folder ? Chose Three answers.

Which standard object - related lists can be added to the account page layout? Choose three answers.

The Sales Manager at Auto Car wants support agents to take the customer through a call script while trying to upsell their products and accessories. Which tool should the administrator use?

Cosmo Property is expanding into the commercial real estate business. The sales process is different from the current sales process and has different stages. What configurations should the administrator enable for the new line of business in the current Salesforce  environment?

What is the benefit of entering Trusted IP Ranges in the Network Access section?

Cosmo Property uses different channels like a web form, email, social, etc.., to capture customers’ cases. After the customer submits the case they want an automated email response with the case number to be sent to the customer as an acknowledgement. WHich solution should an administrator recommend for this?

Sun Solar has defined five assignment rules to auto-assign cases to five different queues.If the case data doesn’t match any of the rule criteria, who will be the owner of the case?

What are the different custom Lightning record page assignment options available in Salesforce? Choose three answers.

A sales Manager does not want to see the invoice records related list from the account detail page but can still search and access the invoice records when required. What solution should the administrator implement for this requirement?

How can an administrator assign a page layout to new sales users?

A sales team wants to track the percentage of marketing activities in their pipeline. Which feature should an administrator recommend for this requirement?

Which of the following options can be modified as standard fields? Choose three answers.

A sales manager wants to view a pipeline performance dashboard that shows data owned by the user looking at the dashboard. When setting should  the administrator consider for this requirement?

What is the quickest way for an administrator to roll out standar Salesforce reports?

Cosmo Property uses a project custom object to capture the property fit-out process and life cycle. The property manager wants email notifications on project status changes. How can an administrator accomplish this? Choose two answers.

What considerations should be kept in mind when enabling products and price books? Choose three answers.

The VP of Sales at Sun Solar wants to track the volume of cases against the products sold to the customers. Which objects should the administrator suggest to use for this requirement?

The Sales Manager at Cosmo Property wants their Sales Reps to create Sales Cycle Feedback custom object record linked with opportunity before opportunity stage is changed to closed-won. The feedback record has a certain set of fields that needs to be populated. Which automation tool administrator should recommend?

Which objects in Salesforce can be added as campaign members? Choose three answers.

What is true about the lead conversion process and field mapping? Choose three answers.

Which tool can be used to update the custom object child records when an account status is updated?

What Salesforce features can be enabled to improve service and agents' productivity? Choose two answers.

An administrator has created a new custom Account Plan object for sales users. However, a group of sales users can't see the tab to access account plan records in the system. How can they troubleshoot the issue?

Which statements are true about delegated approver in a standard approval process? Choose two answers.

The Sales Manager at Cosmo Property has requested some modifications to the task object. What are some of the considerations while configuring task objects? Choose 2 answers.

The sales manager at Sun Solar wants the Installation product to be added as a line item when a new opportunity with the Project flag is created. Also, a Project record should be created when the Opportunity is closed won. How can the administrator automate this? Choose two answers.

What is true about picklist values when importing data in Salesforce using a data loader?

Which password policies can the administrator configure to ensure security compliance? Choose three answers.

What considerations should an administrator keep in mind while working on the themes and branding? Choose three answers.

The service manager at Sun Solar wants to ensure all the cases submitted via website form must be resolved within 2 hours. Any case which is not resolved within the expected time frame should be assigned to the 'open cases' queue. What solution should an administrator recommend for this requirement?

How can an administrator prevent users from updating the reports shared with them using report folders access?

What record attribute is required to update a record using Data Loader?

What areas are impacted when the locale settings are updated in Salesforce? Choose three answers.

An administrator needs to set up a multi-level approval process, where the sales rep requires approvals from the Sales Manager and Operations Head before closing a deal. How can they implement this requirement?

How can an administrator prevent users from updating the reports shared with them using report folders access?