Mark Keane
MemberPopular Salesforce Blogs
Amazon CTI Adapter and Service Cloud Voice: What’s Your Choice?
Service Cloud Voice (SCV) was released in 2020 to replace and extend the functionality of the Amazon Connect CTI Adapter, which is used to link…
Enhance Your Business With The Mighty Collaboration of Slack and Salesforce
The all-new Salesforce and Slack's inbuilt features unite teams and organize workflows built around CRM data, giving them a single source of truth for their…
Exception Handling in Salesforce
Exception: "An exception is an event, which occurs during the execution of a program, that disrupts the normal flow of the program's instructions." Don’t forget…
Popular Salesforce Videos
Email-to-Case Advance | Clean Case Comments
Save your support reps from ‘Click fatigue’ while hastening the resolution of customer cases. Get Email to Case Advance, the much-needed power booster for your…
Apex Scheduler Part II | Asynchronous Apex | Salesforce Video Tutorial
Asynchronous Apex 1. Apex Scheduler 2. Ways to run apex scheduler 3. Cron Expression 4. Examples Upcoming Video on Batch Apex Hope you guys enjoy…
What Does a Salesforce Developer Do | Salesforce Developer Roles and Responsibilities
Watch this video to learn all about Salesforce Developer Roles and Responsibilities. This video explains what does a Salesforce Developer do. Watch and learn.
Popular Salesforce Infographics
9 Steps for Building a Useful Price Quote Template
Price quotes are among the most fundamental components of a sales unit’s library, yet too many sales managers treat quotes as a perfunctory measure that…
Salesforce Admin Certification Path
The Salesforce Certified Administrator program is designed for individuals who have experience as a Salesforce administrator. The program encompasses the breadth of applications, the features…
How to Choose the Right Salesforce Partner | Infographic
Choosing the right partner is a key factor that can make or break the success of your project. Salesforce is a powerful CRM platform, which…