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Parsing out an Email Subject in email-to-case using RegEx for EXACT matching
Salesforce's On-Demand Email Handler Service can be further enhanced using a case trigger to better identify the type of case that is being created. Inherently…
Popular Salesforce Videos
Salesforce Guide to Sharing Architecture
The Salesforce sharing model is an essential element in your organization's ability to provide secure application data access. Therefore, it's crucial to architect your sharing…
Simplify Case Management in Salesforce With Email-to-Case Advance
While Email-to-Case is one of the most widely used features in Salesforce Service Cloud, its limited functionalities may hold you back. At Grazitti, the Salesforce…
Salesforce Sales Engagement Mastery: Proven Strategies for Efficiency and Success
Salesforce stands as a cloud-based customer relationship management (CRM) software capable of revolutionizing sales procedures and enhancing the efficiency of internal sales representatives. This dynamic…
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Salesforce & Blockchain : Driving Businesses at the Speed of Trust
Knowing the disrupter and the thought leader mind, Marc Benioff always has a way of looking at things with a beginners mind. With this thinking…

The Timeline: 20 Years of Salesforce
Salesforce completed 20 years recently. The celebrations were grand with thousands of employees and trailblazers and Ohana family joining in. The world’s no. 1 CRM…

7 Must Know Features on the New Salesforce AppExchange
The AppExchange is an online marketplace for Salesforce apps, components, and consulting services. If you're a Lightning Platform developer or consultant, the AppExchange is the…