James O`Shea
IndividualPopular Salesforce Blogs
The Power of Picklists in Salesforce
Enhancing Data Consistency and Efficiency: The Power of Picklists in Salesforce In the dynamic realm of customer relationship management (CRM), precision and organization are paramount.…
Salesforce Field Service Lightning: Features and Benefits
As Salesforce Partners, We understand the importance of providing excellent customer service. It is crucial to ensure customer satisfaction, which ultimately leads to business growth.…
Popular Salesforce Videos
The Power Of Displaying Salesforce Data in Google Maps
Ever wondered where on earth your Leads are? Or your customers and prospects for that matter? Well here’s the way to find out. Display your…
The Salesforce Team is Talking About What Working for Salesforce is Like
The Salesforce team is talking about what working for Salesforce is like. Watch this video learn about their experience.
Salesforce Service Cloud Telephony
Natterbox CTI and Telephony inside Salesforce ServiceCloud. Transform your telephony experience and empower your agents with fast and personalised support.
Popular Salesforce Infographics
Benefits of Using WhatsApp For Better Customer Engagement
WhatsApp makes businesses more interactive and reliable. Customers can directly connect with a company, clear their doubts, and leverage a connected experience. 5 million business…
What are Salesforce Lightning Web Components?
Lightning Web Components ( LWCs ) are User Interface (UI) framework and utilized for creating applications with desktop and mobile technologies. This framework acts as…
Salesforce Service Cloud for Better Customer Service
Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…