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MemberPopular Salesforce Blogs

Integrating Salesforce Service Cloud Voice with Amazon Connect: A Step-by-Step Guide
Many users of Salesforce Service Cloud are likely aware of the new AI-driven feature, Service Cloud Voice. Despite the rise of digital communication tools, telephone support remains…

The Perks of Getting a Salesforce Certification
Certifications are the way to go these days if one is looking to upskill and grow their career. Degrees are great, but a course certification…

Salesforce and Google Expand their Partnership
Google Workspace and Salesforce announced a partnership extension. Companies are going to enhance their AI capabilities. Salesforce and Google announced their teaming up at the…
Popular Salesforce Videos
How to Build an Offline Salesforce App, Part 1: Authenticate with Salesforce
This video tutorial will guide you through the following steps: * Integrating the Salesforce connector * Modifying the login screen and process * Authenticating with…
The Secret Truth of Automating Processes in Salesforce
Just because you CAN AUTOMATE something in Salesforce, DOESN'T MEAN YOU SHOULD! Join for an insightful and entertaining discussion where you will learn: - How…
Salesforce Flow: How to Build a Flow Data Table
In this video, Salesforce Made Simple gives a quick run-down on constructing a data table inside the Salesforce Flow Builder. Whether they’re buying movie tickets,…
Popular Salesforce Infographics

How to Choose the Right CRM for Your Business?
There are many CRM solutions for companies to choose from, and wading through the wide range of options can seem like a daunting task. Choosing…

The Timeline: 20 Years of Salesforce
Salesforce completed 20 years recently. The celebrations were grand with thousands of employees and trailblazers and Ohana family joining in. The world’s no. 1 CRM…

Sales trends and performance: ANZ versus global
Technology is pushing customer expectations to all-time highs and sales organisations into uncharted territory. Organisations worldwide are coping differently as sales trends change operations. Sales…