Salesforce Sales Cloud - The Complete Guide

Introduction

As we already know Salesforce CRM helps every industry to win more deals, manage the business efficiently and to build strong relationships with customers. To give more strength to sales, customer relationships, and business growth, Salesforce Sales Cloud is introduced. Which helps businesses or organizations to grow more with ease and crack deals more easily and effectively.

What is Salesforce Sales Cloud?

Salesforce Sales Cloud is a customer relationship management (CRM) system that helps sales teams manage their customers and prospects. The system provides a central database of customer information, which sales representatives can use to keep track of their interactions with customers. In addition, it provides a number of tools to help sales representatives manage their pipeline, including deal tracking and forecasting. By using Salesforce Sales Cloud, sales teams can better manage their customers and close more deals. As a result, the system can help businesses increase their sales and grow their revenue.

How might the Salesforce Sales Cloud benefit your business?

Expand Your Revenue

To remain competitive in today's marketplace, businesses must continuously adapt to the ever-changing landscape. The Salesforce Sales Cloud can help businesses grow more revenue by providing the tools and insights needed to identify new opportunities and close more deals. 

Put virtual selling on

Additionally, the Salesforce Sales Cloud enables virtual selling, which is essential for businesses that have a remote Salesforce or those selling products and services online. Stay connected with today's online world and enable virtual selling without worrying about the sales team's location.

Support and Help

And finally, the Salesforce Sales Cloud provides support with every step of the way, from initial setup to ongoing training and support. As a result, the Salesforce Sales Cloud is an invaluable tool for businesses that are looking to grow and succeed in today's market.

Salesforce Sales Cloud - Solutions for your Team

Skill Up Your people

Your employees can become more skilled than ever. Increase productivity throughout the entire sales cycle to help all representatives succeed.

• Build deeper relationships virtually (from anywhere) with your customer.
• Learn and get a complete view of your customers and unify sales activities to increase selling scope.
• Manage things easier with tools. Adapt remote collaboration to inspire your team.

Scale Up Your Processes

Aid your sales staff in making the right choice the first time and each subsequent time.

• Get all your data on a single platform from any source and get done your data analysis easy. Track and monitor to make decisions faster.
• Reach your business goals all on a flexible low-code platform.
• Pull all your pipeline data in one place and identify gaps to drive predictable revenue.

Following are the products that will help you scale up your processes - 

• Salesforce Automation
• Salesforce Maps
• Sales Cloud Einstein
• CRM Analytics

Speed Up Your Revenue

• Personalized buying experience for customers.
• Streamline transactions, records and all data and optimize revenue performance.
• Get solutions to fit multiple revenue models (Any Industry, Any Monetization Strategy).

Following are the products that will help you speed up your revenue- 

• CPQ & Billing
• Partner Relationship Management
• Revenue Cloud

Features of Salesforce Sales Cloud

Increase Productivity by Automating features

Automating the Sales Cloud can help you free up valuable time that can be better spent on selling. In addition, Sales Cloud provides insightful data that can help you identify new sales opportunities and prioritize your prospects. As a result, automating your sales process with Sales Cloud can help you close more deals and boost your productivity.

1. Mobile Sales Sol  ution

Salesforce Sales Cloud provides a mobile sales solution that helps sales teams stay connected and productive while on the go. The mobile app gives users access to important sales data and features, so they can log calls, manage opportunities, and check dashboards while away from the office. Plus, with mySalesforce, the experience can be customized to match your brand. This makes it easy for sales reps to find the information they need when they need it, so they can close more deals and drive revenue for your business.

2. Process Automation

Sales Cloud features include powerful process automation capabilities that help you design and automate any business process with drag-and-drop simplicity. You can use Visual Workflow to quickly create and automate processes for deals, discounts, expenses, and more. And flexible approvals processes let you customize approvals for different types of deals and transactions. With Sales Cloud, you can close deals faster and align your entire company around your customers.

Don't forget to check out: Salesforce Sales Cloud Training | Sales Cloud In Salesforce | Salesforce Tutorial

Build Stronger Relationships with the following features

We all know that relationships are key to success in sales. After all, it's not what you know, it's who you know. But sometimes keeping track of all your contacts, knowing when you last talked to them, and remembering what you need to follow up on can be a challenge. Fortunately, Sales Cloud can help. With Sales Cloud features you can easily keep track of all your contacts, schedule follow-up calls and emails, and track your progress over time. Best of all, Sales Cloud integrates with your existing CRM system, so you can access all your sales information in one place.

3. Account and Contact Management

The Salesforce Sales Cloud provides users with everything they need to manage their accounts and contacts. The software gives users a complete view of their customers, including activity history and key contacts. Customers can also communicate with the Salesforce Sales Cloud through popular social media sites such as Facebook, Twitter, and LinkedIn. In addition, the Salesforce Sales Cloud provides users with insights from these social media sites right within the software. This allows users to stay up-to-date on the latest customer information and make informed decisions about their sales strategies.

4. Opportunity Management

Salesforce Sales Cloud provides a complete view of your team's deals with Opportunity Management. You can see the stage, products, competition, quotes, and more. This helps you stay connected to the people and information you need to close every sale. Opportunity Management is a great tool for sales teams of all sizes. It helps you stay organized and focused on the deals that are most important to your business. With it, you have everything you need to close more deals and grow your business.

5. Lead Management

Lead Management with Salesforce Sales Cloud gives you the ability to track your leads from click to close. This allows you to optimize your campaigns across every channel. With this information, you can make smarter decisions about where to invest your marketing efforts. This feature provides you with the data you need to make informed decisions that will help you close more deals and grow your business.

Increase Consistent/Predictable Revenue

The platform provides a range of features that can be tailored to each business's specific needs, and it integrates with other Salesforce products to provide a comprehensive solution. The platform offers advanced reporting and analytics capabilities, which can help businesses to identify trends and optimize their strategies. As a result, Sales Cloud can be a valuable asset for any business that wants to increase its consistent and predictable revenue.

6. Reports and Dashboards

Salesforce Sales Cloud offers a variety of reports and dashboards to give you a real-time picture of your business. Dashboards offer an overview of your business, while detailed reports let you dig deeper into specific areas. You can access your reports and dashboards from anywhere, making it easy to keep track of your business no matter where you are. Sales Cloud also makes it easy to share reports and dashboards with others in your organization, so everyone can stay up-to-date on the latest information. With Sales Cloud, you'll always have the insights you need to make informed decisions about your business.

7. Pipeline and Forecast Management

Salesforce's Sales Cloud is a powerful tool for sales teams. One of its key features is pipeline and forecast management. With it, sales managers can keep a real-time view of the health of their business, stay up to speed on their team's pipeline, and improve forecast accuracy. This is all made possible with custom KPIs, in-line editing capabilities, and more. As a result, it helps sales teams to be more efficient and effective in their work.

Additional helpful features - 

8. Activity Management

• Instantly enter emails into Salesforce.
• Keep all of your emails, contacts, and calendars synchronised.
• Make use of Salesforce's AI capability to increase productivity.
• CRM data is easily customizable and updated.
• Automatically capture and organize data to save your time.

9. Files Sync and Share

• Work on a variety of files both within and outside with teams and clients.
• Utilize a simple filter to find files and information.
• By posting the newest information, you may avoid errors.

10. Salesforce Engage

• Communicate with the prospects by using nurturing tracks and a library of marketing-approved email templates.
• Representatives may quickly monitor and manage the progress of their own campaigns thanks to interactive, graphical dashboards.
• Knowing when to act/reach out is made easier with real-time alerts.
• Utilize Activities Tracker to learn about client activities and interests.

11. Sales Collaboration

• Uncover sales possibilities and advance the cause, by collecting all the data in a single location.
• aids in locating the appropriate data and people in accordance with your activity and interests.
• Update anything from a mobile device. (Collaborate Anywhere).

12. Territory Management

• Determine which works better by using territorial modelling.
• impose a single regulation over many territories.
• Run territorial rules straight from the hierarchy of territories.
• Determine territorial users based on their roles.

13. Partner Management

• Quickly create your partner ecosystem.
• Create successful co-marketing campaigns together and control marketing development money with ease.
• Customized information access can improve performance and make it easier for partners to sell.
• Access data, insights, and KPIs wherever you are. aids in quick decision-making.

Salesforce Sales Cloud Lightning - By Role and Professions

By bringing together clients, staff, and partners, Sales Cloud Lightning enables you to close every sale from any location.

Sales Cloud Lightning For Sales Professionals

Sales Cloud Lightning by Salesforce is designed to help sales professionals manage their customers and opportunities in one central place. It provides users with a 360-degree view of their customers, complete with contact information, account details, and recent activity. In addition, users can create and track opportunities, add notes and attachments, and schedule follow-up tasks. Best of all, Sales Cloud Lightning integrates with other Salesforce products, making it easy to keep track of your entire sales pipeline from one platform. Whether you're a small business owner or an enterprise sales executive, Sales Cloud Lightning can help you close more deals and grow your business.

Sales Cloud Lightning For Sales Leaders

Sales Cloud Lightning is the ultimate tool for sales leaders looking to boost team productivity, increase sales conversion rates, and make selling easier. With its powerful pipeline management and channel optimisation features, Sales Cloud Lightning helps sales teams grow faster by providing them with the best tools to succeed. In addition, Sales Cloud Lightning makes it easy to track team performance and identify areas of improvement. As a result, sales leaders can use Sales Cloud Lightning to constantly position their teams for success.

Sales Cloud Lightning For Sales Operations

Sales operations leaders have a lot on their plate. They're responsible for fine-tuning the sales process to better support business objectives, measuring sales productivity, and improving financial reporting for budgeting and forecasts. And they need a CRM solution that can help them do all of that. Sales Cloud Lightning is a complete CRM solution that includes all the tools sales operations leaders need to be successful. It's a central collaboration platform that helps teams work together more efficiently, and it comes with powerful reporting tools that make it easy to measure sales productivity and track progress against goals. Plus, Sales Cloud Lightning makes it easy to create accurate financial reports for budgeting and forecasting purposes. If you're looking for a CRM solution that can help take your sales operation to the next level, Sales Cloud Lightning is the way to go.

Sales Cloud Lightning For Marketing Leaders

Years ago, the sales process was a linear one. Marketing generated leads and handed them off to sales, who would then work to convert them into customers. However, in today's world of constant connectivity, that process is no longer effective. Modern customers are bombarded with marketing messages from all sides, and they have more power than ever to research products and make purchase decisions on their own. As a result, marketing and sales need to work together more closely than ever to deliver an ROI that crushes targets. Sales Cloud Lightning is the perfect solution for marketing leaders who want to enable their sales teams with high-quality leads and ways to convert and close faster. With Sales Cloud Lightning, marketing and sales can work together to deliver an ROI that crushes targets. Thanks to Sales Cloud Lightning, marketing leaders can finally rest assured that their sales teams have everything they need to succeed.

Sales Cloud Lightning For IT Professionals

The features of Sales Cloud Lightning make it the perfect tool for IT professionals looking to add more value to their organization. With Lightning, IT professionals can quickly create custom apps with low code. This not only saves time and money but also allows organizations to be more agile and responsive to changes in the market. In addition, Lightning offers a wealth of analytical tools that can help IT professionals uncover new opportunities for business growth. With its powerful combination of low-code development and data analytics, Sales Cloud Lightning is the perfect tool for organization growth.

Sales Cloud Lightning For Service Professionals

When it comes to providing excellent customer service, speed is often of the essence. customers want their issues resolved as quickly as possible, and the faster service agents can jump into action, the better. Sales Cloud Lightning is designed to help service professionals meet this challenge head-on. By bringing sales and service onto the same platform, Lightning provides agents with instant access to customer data as soon as it’s entered. This way, agents can hit the ground running and start solving issues right away. In addition, Lightning offers a number of features specifically designed to help service agents work more efficiently, such as automated case management and real-time chat. As a result, Sales Cloud Lightning is an essential tool for any service professional who wants to deliver world-class customer service.

Check out another amazing blog by Emorphis here: Different Types of Salesforce Cloud And Their Features

Cost/Pricing of Salesforce Sales Cloud

Salesforce Sales Cloud is a sophisticated CRM tool that provides users with a comprehensive view of their customers. While Sales Cloud is not the cheapest on the market, its price point is reasonable considering its feature set and scalability. For small businesses, Sales Cloud may be too expensive. However, for medium to large businesses, it is a good investment that will pay for itself over time.

Price for Essentials - $ 25/user/month

What you get - 

• Account, Contact, Lead, and Opportunity Management.
• Email Integration with Gmail or Outlook

Price for Professional - $ 75/user/month

What you get - 

• Account, Contact, Lead, and Opportunity Management
• Email Integration with Gmail or Outlook
• Pipeline and Forecast Management 

Enterprise - $ 150/user/month

What you get - 

• Account, Contact, Lead, and Opportunity Management
• Email Integration with Gmail or Outlook
• Pipeline and Forecast Management
• Workflow and Approval Automation

Unlimited - $ 300/user/month

What you get - 

• Account, Contact, Lead, and Opportunity Management
• Email Integration with Gmail or Outlook
• Pipeline and Forecast Management
• Workflow and Approval Automation
• Sales Engagement
• Sales Insights
• 24/7 Support 

View Detailed pricing here - Salesforce Sales Cloud pricing

Wrapping Up

As a Salesforce consulting services provider, we've had the opportunity to help our clients fully unlock the potential of Salesforce Sales Cloud. Sales Cloud is an incredibly powerful tool, but it can be difficult to get the most out of it without a Salesforce Consultant. We've helped our clients streamline their sales processes, improve communication and collaboration between sales teams, and close more deals. We're proud to have helped our clients increase sales and grow their businesses. If you're not using Sales Cloud to its full potential, we can help. Contact us today to learn more about our Salesforce consultancy services.