Salesforce Interview Questions

Salesforce Interview Questions: Crack Any Salesforce Interview

To make sure you gain a detailed understanding of the types of questions you can expect during your job interview. We'll start by covering the basics of Salesforce interview questions. And if you want a complete Salesforce training, you must visit the Janbask Training platform. You will, surely, love the way of teaching as you will be taught by industry experts along with live projects.

These questions and answers will be excellent examples of what you can expect from your job interview. No employer will ask you to talk about the advanced aspects of Salesforce at the beginning of an interview (at least they shouldn't). Most of your job interviews will begin with a short introduction before moving on to the Salesforce interview questions.

Whether you want to get a job as a Salesforce administrator or developer, the questions provided in this tutorial will help you in some way. Although Salesforce admins don't have to know about programming, some general information about how the complexities of development work might be just what you need to qualify for this job.

So, without further ado, let's continue with our first question.

Question 1: What is Salesforce?

Answer: One of the first interview questions you come across, some might argue, is one of the most important. It seems weird, right? If you are applying for a job with Salesforce and are ready to answer complex questions from Salesforce developers or administrators, how can you not know what Salesforce is?

Well, your employers are probably aware that you KNOW what Salesforce is. However, they are interested in checking if you really know it and can explain it to them in your own words, or you have just read the basic definition and are just going to recite it like a robot.

So, back to the question, what is Salesforce?

To put it simply, Salesforce is a cloud-based customer relationship management application designed to improve relationships and communication between companies and their customers.

Question 2: Define "WhatID" and "WhoID".

Answer: In activities, WhatID refers to an object while WhoID points to a person.

Question 3: What is "SOQL?"

Answer: You may have heard about SQL, an acronym for "Structured Query Language." Well, SOQL is quite similar to SQL.

SOQL, the acronym for "Salesforce Objective Query Language." It is designed specifically for Salesforce and is used to collect data from the platform by issuing queries.

Question 4: Does Salesforce limit the use of data to its users (Customers)?

Answer: Now, the previous question was intended for every Salesforce developer. This, in particular, is one of the most popular interview questions for Salesforce administrators. It is more related to the "data-to-customer" scenario type. Therefore, it concerns administrators more than developers (Although it depends on each case!)

Yes, Salesforce actually limits user data. These limits are known as "Governor Limits" and are issued through Apex. They can range from email limits, push notifications to transactional limits.

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Question 5: What does "GOLD" mean?

Answer: GOLD, the acronym for "Object Relationship Overview." If you come across a question like this during your job interview, we recommend that you elaborate on your answer and not just comment on the meaning of the abbreviation. This is an excellent example of those interview questions that allow you to develop an explanation.

Therefore, to develop an explanation on "Object Relationship Overview," we could say that it is a process that takes personalized information from the client and adds the same volume where the general data of the client is located. This process helps track a variety of customer inquiries and issues (such as product issues).

Question 6: What is Apex?

Answer: Apex is the programming language used in Salesforce. It is an object-oriented programming language that enables Salesforce developers to add business logic to development processes within Salesforce.

This question is a great example when it comes to basic interview questions for developers. Knowing and mastering the Apex programming language is essential for any future Salesforce developer, so pay close attention to this when preparing for your job interview.

Question 7: What is a "bucket field"?

Answer: Bucket fields are used when an administrator needs to create a report on the activity of a user. Bucket fields allow you to group data quite broadly, eliminating the need to perform complex functions. This saves a lot of time, especially if you need to immediately generate a report.

Question 8: When do Apex Triggers run?

Answer: There are generally two types of situations in which Apex Triggers can be run, before saving a record and after saving has been completed. Both runtimes serve different purposes: If you run an Apex Trigger before the save process, it will review and verify the information you are trying to save. On the other hand, if an Apex Trigger is executed after a record has been saved, it is used to reach specific types of user data.

Question 9: Why is "SaaS" being used with Salesforce?

Answer: Probably one of the tough interview questions, at least when it comes to the basics. This is because it is a double question to answer as it is used in Salesforce. You will first need to know what SaaS is.

SaaS, the acronym for "Software-as-a-Service" It is a subscription-based model to provide a service. This means that the customer can cancel his subscription at any time, avoiding all kinds of penalties. It is an excellent model to develop the relationship of the company with the client.

Salesforce Interview Questions - Advanced

Now that we've gone over some of the basic interview questions for Salesforce administrators and developers. Let's move on to talking about the more advanced questions.

These advanced questions and answers will include some of the most popular Salesforce Lightning interview questions. If you have been working for Salesforce for a long time, you will not find these questions very difficult, although they are considered advanced level.

If you're just starting and don't know much about Salesforce, you'll find these questions somewhat overwhelming. Don't worry though, this could be a good thing! The advanced interview questions provided in this tutorial could serve as a starting point.

Question 1: What is a "data skew"?

Answer: Data skew is a popular term that you will come across often if you work for international companies with a long list of clients. This term is used with clients who have a large number of registrations on the platform.

When these clients perform updates, your system likely runs into an error known as data skew. This is because the user occupying a single role owns most of the data for a particular object.

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Question 2: What is "Salesforce Lightning"?

Answer: As I mentioned before, you can expect some interview questions about Salesforce Lightning, especially regarding the more advanced questions. This is because Lightning has become an essential tool for using Salesforce effectively and efficiently.

Salesforce Lightning is a vast collection of modern tools aimed at dramatically improving the performance of the Salesforce platform. These tools include a new version of the framework, the latest and optimized interfaces, visual improvements, and much more. Every Salesforce developer needs to know how to use Lightning, as it is the primary set of tools associated with Salesforce.

Question 3: When you return to Salesforce after some time, you will find that you have lost some of your data. What are some reasons why this might have happened?

Answer: This is another type of Salesforce interview question, one that offers you an example of a situation and then asks you to explain it. These questions are good for you and for someone trying to get a job. You may ask yourself (Why?) Well, the nature of these questions allows you to expand your answers and practically answer them in your own words. Also, this is a great time to demonstrate your knowledge, as interviewers expect responses of more than two words.

For the particular question, there are a few reasons why you have lost all your data. Simply provide some reasons that you think are the cause of the problem. To give you some examples: Migrating settings from other data types, changing the dataset settings, altering the text area, etc.

Question 5: If you are using the Salesforce1 mobile app, can you use Lightning?

Answer: This is arguably one of the most popular Salesforce Lightning interview questions, as not everyone uses the Salesforce1 mobile app. Therefore, keep this in mind while you study!

Yes, you can use Salesforce Lightning in the mobile app. The way you can do this is by creating a new tab in the app, one that is dedicated exclusively to Salesforce Lightning. This tab should point to the component you are working with.


We have reached the end of this Salesforce interview questions tutorial. The questions and answers provided in this guide should help you develop a clear study plan. Although you might come across different questions during your job interview (For example, some personalized ones), the questions in this tutorial are some of the most essential that you might come across.

Remember, your potential employers are only interested in your personality as much as the experience you have with Salesforce. Since you work together with a team, you must show that you are ready for it and your mind is in the right place!

We have a surprise for you; if you want to learn or just want to polish your Salesforce skills, you must do a Salesforce training at Janbask training. They offer instructor-led live classes and provide live projects to improve your skills. Study hard, take time to rest, and try to relax. Just be YOU, and everything will be okay! I hope you find these questions and answers helpful. We wish you the best of luck landing that job!


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