When successful businesses are constantly changing with mergers, acquisitions, launches, and other events discover how an On Demand Salesforce service model can meet your fluctuating business needs and bring true Agility to your enterprise.
Organizational Agility is a core differentiator in today’s rapidly changing business environment. According to a McKinsey report, the Organization Health Index (OHI) of companies that are ‘Agile’ is three times better than the ones that are not. Organizations should be Agile enough to anticipate fundamental marketplace shifts and reshape their business priorities in response to the market movements. And this is one of the key reasons the Enterprise IT Landscape has evolved from 100% On-Premise to 50% SaaS products. While Software, Platform, and Infrastructure (SaaS, PaaS, IaaS) are available as services, DemandBlue is one of the pioneers to offer Service as a Service for Salesforce. Read on to find out how businesses can leverage On Demand services to make the most out of Salesforce.
Currently, Enterprises choose one of these three models – Deploy internal staff, engage a Salesforce Consultant or a Salesforce Consulting Company to address their Salesforce needs.
Internal Staff – Maintains moderate cost, but the skill and the capacity gaps are high
Salesforce Consultant – Keeps the Capacity gap moderate but the cost of the project and the skill gap is very high
Salesforce Consulting Company – A consulting company tackles the skill and the capacity gaps but the cost is way higher
To address these gaps, we present the On Demand Salesforce Services (ODS) – a new delivery model, which addresses the current limitations.
Currently, Salesforce services are offered through Fixed Price (FPM) or Time and Material Model (T&M). Fixed Price Model is when a certain price is quoted at the outset and the project is carried out in that pricing framework. In the Time and Material model, the pricing is determined based on the number of person-hours required to complete the project. However in these models, clients face scalability issues – for any change in scope at the later stage in the project delivery, an additional rate is charged to the client.
Salesforce on Demand
DemandBlue’s On Demand Salesforce business model allows for flexibility and scalability where businesses can take full advantage of Salesforce expertise, but without a long-term commitment, costly contract or complex statement of work. Most of the tasks can be performed remotely by our expert team where clients get to pay only for the specific services they need. The On Demand Salesforce Service model offers key solutions to the issues that are experienced under classic internal IT department structures, primarily these being
Rapid Deployment – Resources can be used rapidly
Scalability – The ability to scale up/down to meet demands
Availability – The service comes with an SLA which is defined
Accessibility – Solutions deployed to the Cloud can be geographically assigned
Financial Transparency – The service is priced individually and can be aligned to a requirement
How it works
Once subscribed to the On Demand model, a dedicated customer success manager will be assigned to handle the project from Task request Estimation to delivery. With our instant Onboarding, you no longer need to wait for lengthy SOW process to be completed and your project will kick start at lightning speed. You can also track and manage requests through our customer portal at every level of engagement.
Key Benefits of On Demand Service model
Affordable – It is a pay-as-you-use model and the customers can subscribe to this service for a specific period. The customers will have to pay only for what they have used.
Flexible – There is no fixed price contract with tedious/meticulous paperwork and/or Time & Material work orders with usage commitment. All the work will be done remotely and not at customer site unless absolutely required on a need basis
Scalable – On Demand services provide flexibility in scaling resources up or down depending on business dynamics
Available – On Demand services are available 24/7. We will invest in the knowledge transfer and be available for customers On Demand.
Agile – On Demand services save time by eliminating the need to create SOWs, ensures quick kickoff and early product delivery
"on Demand deployments are 50 to 90 percent faster with a total cost of ownership five to ten times lesser than the traditional methods”
Take advantage of ODS for Salesforce to eliminate costly contracts, complex SOWs and get your business up and running on SFDC quickly. Furthermore, achieve true flexibility by scaling Salesforce services up or down as per your fluctuating business needs and have superior control over your Salesforce project by paying only for what you use.