There are so many Salesforce resources online, and if you're looking to get some help in this area, they're a great place to start. For those that are hoping to get something more substantial though, you'll need to find some books that can go into more depth. Here are some of the best Salesforce books out there right now, and how they can help you.
1. Building A Salesforce Powered Front Office: A Quick Start Guide by Rashed Chowdhury
Looking to create a digital storefront and find success in your field? If so, using Salesforce and this book. It aims to streamline the process and make it easier than ever before. It covers the Salesforce business and processes, including lead management, opportunity management, marketing campaigns, and much more besides.
Chowdhury is a Senior Principal at Infosys, and has 20 years under his bet of working with Fortune 500 companies. With his experience, you can make starting up your business a lot easier.
Buy here: https://amzn.to/2WcHV9a
2. Salesforce For Beginners by Sharif Shaalan
Never used Salesforce before and not sure where to start? Then this is the book for you. There are just 17 chapters, but it covers all the basics that you need to know as a business owner. You'll see how you can use it in your everyday sales, in creating marketing goals, and anything else that you need for online sales.
It's an easy read, and once you're done you'll see just how Salesforce works. It'll help you be confident in getting started, and getting the results that you want.
Buy here: https://amzn.to/3i0zjdm
Don't forget to check out: 4 Types of Salesforce Community Licenses
3. Salesforce Architecture And Management by Ahsan Zafar
Data is king today in business, and that's something that you can really harness with Salesforce. “This book will show you how Salesforce works to help you gather and analyse data” says Kieran Brown, a project manager with Lia Help. “It's a great resource if you want to get started.”
Writer Ahsan Zafar has over twenty years of experience in data management, and so can tell you all about how you can track and manage your data as a business through this tool. Having full control of data gives you a lot of tools for future marketing and growth, so this book is not to be missed.
4. Salesforce For Dummies
The 'For Dummies' series has been going for years now, thanks to the ease of understanding in reading these titles. The Salesforce For Dummies book is in it's 7th edition now, and as a beginner's guide it's an excellent place to start.
Here, you'll read about prospecting leads, managing accounts, tracking performance, and more. Writers Liz Kao and Jon Paz are experts in Salesforce, working with companies of all sizes to implement the tech into their own businesses.
Buy here: https://amzn.to/3o6KuFg
5. The Salesforce Career Handbook by Martin Gessner
One of the best ways to learn about how Salesforce works is through real life examples, and that's exactly what this book gives you. It's full of case studies and real life examples of how businesses use Salesforce, and how it benefits them.
You'll also see what kind of jobs are available within a Salesforce setting, and what kind of skills are needed for each role. It's a great way to kickstart your career, and you can use this book to help you do that.
Buy here: https://amzn.to/2W9e9SC
Check out an amazing Salesforce video tutorial here: Understanding Products & Pricebooks in Salesforce
6. Salesforce Architect's Handbook by Dipanker 'DJ' Jyoti and James A. Hutcherson
This is the book you want to grab if you're looking for a more technical title. This shows you all the best practices you'll want to develop if you want to start using Salesforce within your own business.
Written by real Salesforce experts, this book dives deep into how Salesforce works. That includes access management, security practices, data management, and a lot more besides. That allows you to get to grips with it and use it within your own work flow.
These are just one of the best titles covering Salesforce right now. If you don't know where to start, pick up one of these titles. Any of them will give you a good place to start, understand how Salesforce works, and see how you can use it to boost your own business and career.